Principal Product Manager - iGaming & Gambling Ecosystem in London

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, online trading, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

Overview

The Principal Product Manager for iGaming is a strategic role responsible for defining and executing Paysafe’s product strategy across the global regulated gaming industry. This role owns the end-to-end product vision spanning both the merchant ecosystem (operators, gaming platforms, affiliates, and payment partners) and the consumer experience (players, wallets, alternative payment methods, and payout experiences). Operating at the intersection of payments, regulation, and digital entertainment, this leader will shape how players fund and withdraw from gaming accounts while enabling operators to maximize conversion, payment performance, and global reach.

As a domain expert in the iGaming industry, the Principal Product Manager will partner closely with executive leadership to identify strategic opportunities, influence investment decisions, and guide cross-organizational initiatives that drive long-term growth in one of Paysafe’s most important verticals. This role requires exceptional strategic thinking, deep industry expertise, and the ability to align engineering, commercial, and operational teams around large-scale product initiatives.

Key Responsibilities

• Strategic Product Leadership: Define and own the long-term product strategy for Paysafe’s iGaming ecosystem, covering both operator payment capabilities and player financial experiences. Develop a clear product vision that enables frictionless global deposits and withdrawals for gaming operators while delivering seamless funding and payout experiences for players. Identify emerging opportunities across the regulated gambling ecosystem including real-time payouts, alternative payment methods, cross-border deposits, risk management, and payment orchestration. Shape strategic investments that position Paysafe as a preferred payments partner for leading gaming operators and platforms. Partner with executive leadership to influence roadmap priorities, platform strategy, and commercial growth initiatives.
• iGaming Industry Expertise: Serve as the internal domain expert on the regulated gaming ecosystem, including online casinos, sportsbooks, betting platforms, and gambling operators. Translate industry trends into product opportunities across deposits, payouts, wallet experiences, fraud management, and payment optimization. Understand the complex regulatory environment governing gambling payments across global markets and ensure products are designed with compliance and jurisdictional requirements in mind. Represent Paysafe with strategic partners, operators, and industry stakeholders as a trusted payments expert.
• End-to-End Ecosystem Ownership: Lead product initiatives that span the entire payment journey from player funding through operator settlement and player withdrawals, ensuring a cohesive and optimized payment experience. Own complex initiatives involving multiple product lines including wallets, alternative payment methods, payment processing, fraud and risk management, and regulatory compliance. Ensure Paysafe delivers differentiated value for both sides of the ecosystem.
• Cross-Functional Alignment and Executive Influence: Act as a senior partner to Engineering, Architecture, Compliance, Risk, Operations, and Commercial leadership to drive alignment on large product initiatives. Influence strategic decisions across multiple product organizations to ensure a unified approach to building iGaming capabilities. Present product strategy, performance insights, and investment opportunities to senior leadership and executive teams. Navigate organizational complexity to unblock critical initiatives and accelerate delivery of high-impact capabilities.
• Complex Program Leadership: Lead large cross-team programs that deliver mission-critical capabilities for the gambling ecosystem. Break down complex market opportunities into clear strategic initiatives and execution roadmaps. Anticipate regulatory, operational, and technical challenges and proactively design mitigation strategies. Ensure strong execution across teams while maintaining focus on long-term platform scalability.
• Technical & Platform Leadership: Partner closely with engineering and architecture leaders to evolve the payment platform supporting gaming operators and player payment journeys. Drive scalable platform capabilities that support high transaction volumes, regulatory complexity, and global expansion. Guide API strategy, operator integrations, and platform capabilities that enable gaming platforms to seamlessly integrate Paysafe payment products.
• Thought Leadership & Organizational Impact: Mentor product managers and elevate product management practices across the organization. Act as a strategic advisor to leadership on iGaming payment trends, operator needs, and regulatory developments. Contribute to the broader product culture by raising standards for strategic thinking, customer insight, and execution excellence.

Qualifications

• 10+ years of product management experience with a strong track record of leading complex platform or ecosystem products.
• Deep experience in iGaming, online gambling, sports betting, or regulated digital gaming ecosystems.
• Strong expertise in payments, fintech, wallets, or digital transaction platforms.
• Strong understanding of regulatory and compliance considerations in gambling payments.
• Demonstrated success leading cross-functional initiatives spanning multiple teams and organizations.
• Proven ability to influence senior leadership and drive strategic alignment.
• Strong technical fluency with APIs, payment infrastructure, platform architecture, and partner integrations.
• Exceptional strategic thinking, problem solving, and communication skills.
• Experience mentoring product managers and shaping product organizations.

What You Bring

• A deep understanding of the payment flows and economic models that power the regulated gambling ecosystem.
• A strategic mindset capable of translating industry complexity into clear product opportunities.
• The ability to influence leaders and drive alignment across teams without direct authority.
• A strong sense of ownership and accountability for delivering measurable business impact.
• A passion for building innovative payment experiences that power the future of regulated online gaming.

We offer in return

• The opportunity to write the history of a leading and growing multinational company.
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments.
• Multiple career progression opportunities in a dynamic in-house business.
• Environment where product expertise, professional and personal commitment are rewarded.
• Competitive remuneration and social benefits package.
• Fun and collaborative working atmosphere.
• Flexible working model – we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our office as part of our hybrid work model.

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.