Compliance Framework Manager in London

About Paysafe

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

The Compliance Partner Framework Manager is responsible for the design, maintenance, and continuous improvement of the organization’s Compliance Partner Framework, ensuring that partnerships with third-party business partners, affiliates, distributors, processors, and other strategic counterparties are governed by a consistent, risk-based, and regulator-aligned compliance model. The role acts as a central compliance owner for partner-based operating models, ensuring that regulatory obligations, financial crime controls, conduct standards, and Acceptable Use requirements are clearly defined, embedded, and applied consistently across all partner relationships. The role operates as a strategic compliance business partner to commercial, product, legal, risk, and operations teams.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing.

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Own and maintain the Compliance Partner Framework, defining minimum compliance requirements applicable to all partner arrangements.
• Ensure the framework aligns with applicable US, Canada, UK, EU and other regulatory expectations (e.g. FCA principles and conduct standards).
• Translate regulatory requirements into clear, practical partner obligations and control expectations.
• Ensure consistent documentation, governance, and oversight across different partner models and geographies.

• Define and maintain risk-based categorization of partners, reflecting their role, activities, jurisdictions, and regulatory exposure.
• Support or lead partner compliance risk assessments in collaboration with Risk, Legal, AML/CTF, and Financial Crime teams.
• Define proportional oversight, assurance, and monitoring activities for each partner category.
• Ensure compliance considerations are embedded throughout the partner lifecycle: Pre-onboarding, Contracting, Ongoing oversight, Change management, Exit / termination.

• Act as a trusted compliance partner to Commercial and Partnerships teams, Product and Technology functions, Legal and Risk functions, Regional Compliance Heads and SMEs.
• Provide clear, practical compliance guidance on partner structures, new initiatives, and changes to existing arrangements.
• Support senior stakeholders in balancing commercial objectives with regulatory and risk expectations.

• Ensure that partner-related requirements are aligned with, and reflected in: Compliance policies and standards, Financial crime and AML/CTF controls, Sanctions, proliferation financing, and counter-terrorist financing frameworks, Acceptable Use and prohibited activity controls.
• Identify gaps or inconsistencies between partner operating models and existing compliance frameworks and drive remediation.

• Ensure that the Compliance Partner Framework is defensible to regulators, auditors, and internal assurance functions.
• Support regulatory engagements, reviews, and audits relating to partner arrangements.
• Maintain robust documentation evidencing compliance rationale, decisions, and oversight activities.

• Monitor regulatory developments and industry best practices impacting partner models.
• Drive continuous improvement of the framework in response to: Regulatory change, Business growth, New products or delivery models, Emerging financial crime and conduct risks.
• Contribute to cross-functional transformation initiatives affecting third-party or partner risk.

What we’re looking for:

• Significant experience in Compliance, Risk, or Regulatory Advisory within UK-regulated financial services, fintech, payments, or e-money environments.
• Strong knowledge of UK regulatory frameworks (FCA Principles, conduct risk, governance), Compliance operating models and second-line oversight, Third-party / partner risk management.
• Proven experience designing or managing compliance frameworks, policies, or standards.
• Ability to translate complex regulatory requirements into clear, pragmatic guidance.
• Strong stakeholder management and influencing skills.

• Experience with partner-led or platform business models (e.g. outsourcing, distributors, PayFacs, affiliates, processors).
• Exposure to AML/CTF, sanctions, or financial crime risk in partner environments.
• Experience supporting regulatory reviews or audits relating to third-party or partner arrangements.
• Knowledge of EU or international regulatory regimes in addition to the UK.

Reporting & Governance Context

Part of the Second Line of Defence, working closely with Group and Regional Compliance teams. Regular interaction with senior stakeholders across Compliance, Risk, Legal, and the business.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

• Phone screen with Talent Acquisition
• Video interview with the Hiring Manager.
• In-person interview
• Final HR interview with Talent Acquisition

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London (please note you have to be based from the London office to be eligible) – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.