Director Procurement Operations
Director Procurement Operations

Director Procurement Operations

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead procurement strategies and drive innovation in a dynamic payments platform.
  • Company: Join Paysafe, a global leader in payment solutions with a vibrant culture.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact in procurement operations and shape the future of payments.
  • Qualifications: 10+ years in procurement with strong leadership and strategic thinking skills.
  • Other info: Collaborative environment with a focus on continuous improvement and innovation.

The predicted salary is between 43200 - 72000 £ per year.

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

Summary

The Director, Procurement Operations is responsible for developing and executing procurement strategies, policies, and best practice across all procurement categories. The role is also responsible for the development of training programs driving stakeholder adoption, in addition to process redesign and simplification, automation and system implementation. This role will lead procurement governance, systems, and operational excellence initiatives to deliver measurable value to the procurement organization and business stakeholders. This hybrid position is based in our London, UK office and requires three days per week on-site.

Core Competencies

  • Expertise in procurement operations and governance frameworks
  • Deep knowledge of procurement systems, tools, and automation
  • Strong leadership and team management skills
  • Expert management reporting, dashboards, and other capabilities shedding light to Procurement Performance and elevating the function to a high performing organization
  • Financial acumen including working capital optimization
  • Trusted advisor to business stakeholders
  • Cross-functional collaboration and engagement expertise
  • Strategic thinker and ability to drive innovation

Key Responsibilities

  • Develop and implement procurement operations strategies to optimize processes and ensure compliance.
  • Lead governance frameworks and procurement policy development and adherence across Paysafe.
  • Implement and manage procurement systems and tools, driving automation and efficiency.
  • Ensure tools cover the entire Procurement ecosystem; strategic sourcing, supply risk and vendor onboarding, contract management, spend analytics and dashboards, PO processing.
  • Implement streamlined workflows across the entire Procurement ecosystem that align to business adoption of Procurement best practices.
  • Build and maintain trusted advisor relationships with business stakeholders, procurement counterparts, finance, and across-departmental organizations.
  • Develop and maintain a single source of supplier reporting truth; spend analytics, dashboard, leadership reporting, renewal calendars and early alerts.
  • Establish training across the Procurement organization and training curriculum for business partners ensuring procurement.
  • Lead continuous improvement initiatives and support governance frameworks.

Measurements

  • Process Efficiency
  • Percentage of automated workflows implemented across procurement processes.
  • Adoption rate of streamlined workflows by business stakeholders.
  • 100% adherence to procurement policies and governance frameworks.
  • Zero compliance Internal Audit findings related to procurement operations.
  • Percentage of procurement activities processed through approved systems.
  • User adoption rate for procurement tools (strategic sourcing, risk, contract management, spend analytics).
  • Data Accuracy & Reporting
    • Accuracy of spend analytics and dashboards (target: 100% data integrity).
    • Timeliness of leadership reporting and renewal alerts.
  • Training & Enablement
    • Completion rate of procurement training programs for internal teams and business partners.
    • Improvement in stakeholder procurement knowledge (measured via post-training assessments).
  • Stakeholder Engagement
    • Net Promoter Score (NPS) or stakeholder satisfaction score for procurement services.
    • Positive feedback from business partners on procurement support and responsiveness.
    • Number of process improvement initiatives implemented annually.
    • Percentage reduction in manual interventions across procurement operations.

    Education & Qualifications

    • Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or related field.
    • 10+ years of experience in procurement operations with at least 5 years in a leadership role.
    • Experience managing procurement systems, governance frameworks, management reporting and analytics.
    • Preferred: Master’s degree (MBA or equivalent).
    • Professional certifications: CPSM, CSCP, or equivalent.
    • Working knowledge of AI and automation tools.

    Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.

    Director Procurement Operations employer: Paysafe

    Paysafe is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation and collaboration thrive. With a strong focus on employee growth, Paysafe provides comprehensive training programmes and opportunities for advancement within its global operations, ensuring that every team member can contribute to and benefit from the company's success. The hybrid work model promotes a healthy work-life balance, while the diverse and inclusive culture fosters a sense of belonging and encourages creativity among its approximately 3,000 employees worldwide.
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    Contact Detail:

    Paysafe Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Director Procurement Operations

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the procurement field and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

    ✨Tip Number 2

    Prepare for interviews by researching Paysafe's procurement strategies and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with their goals and how you can drive innovation in their operations.

    ✨Tip Number 3

    Practice your pitch! Be ready to explain how your leadership skills and financial acumen can optimise procurement processes. We want to hear how you can make a measurable impact right from the get-go.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Paysafe team.

    We think you need these skills to ace Director Procurement Operations

    Procurement Operations Expertise
    Governance Frameworks
    Procurement Systems Management
    Automation and Efficiency
    Leadership and Team Management
    Financial Acumen
    Cross-Functional Collaboration
    Strategic Sourcing
    Spend Analytics
    Contract Management
    Process Improvement
    Training and Development
    Data Accuracy and Reporting
    Stakeholder Engagement
    AI and Automation Tools Knowledge

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Director Procurement Operations role. Highlight your experience in procurement operations, governance frameworks, and any leadership roles you've held. We want to see how your skills align with what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about procurement and how you can drive innovation at Paysafe. Be sure to mention specific achievements that demonstrate your expertise in procurement systems and tools.

    Showcase Your Leadership Skills: As a director, strong leadership is key. In your application, share examples of how you've led teams or projects in the past. We love to see candidates who can inspire and manage cross-functional collaboration effectively!

    Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Paysafe team!

    How to prepare for a job interview at Paysafe

    ✨Know Your Procurement Stuff

    Make sure you brush up on your procurement operations knowledge. Understand the latest trends in procurement systems, tools, and automation. Be ready to discuss how you've implemented strategies that optimise processes and ensure compliance in your previous roles.

    ✨Showcase Your Leadership Skills

    As a Director, you'll need to demonstrate strong leadership and team management skills. Prepare examples of how you've led teams to success, developed training programmes, or driven stakeholder adoption in past positions. Highlight your ability to build trusted relationships across departments.

    ✨Be Data-Driven

    Familiarise yourself with management reporting and analytics. Be prepared to discuss how you've used data to drive decision-making and improve procurement performance. Mention specific metrics you've tracked, like process efficiency or user adoption rates for procurement tools.

    ✨Think Strategically

    This role requires a strategic thinker who can drive innovation. Come equipped with ideas on how to enhance procurement governance frameworks and streamline workflows. Show that you can think outside the box and are ready to implement continuous improvement initiatives.

    Director Procurement Operations
    Paysafe

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