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- Tasks: Manage payroll processes and resolve complex queries while ensuring compliance with regulations.
- Company: Join a supportive team focused on delivering high-quality payroll services.
- Benefits: Gain valuable experience in payroll and HR, with opportunities for professional development.
- Why this job: Make a real difference by supporting employees and improving payroll services.
- Qualifications: Strong understanding of payroll legislation and experience with payroll systems required.
- Other info: Collaborative environment with a focus on continuous improvement and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
My client is looking to recruit a Payroll & People Advisor on a 5 month fixed term basis. We are looking for someone with a strong understanding of HMRC statutory absence legislation, also knowledge of tax, national insurance, LGPS and Teachers pension regulation contributions and system knowledge to undertake user acceptance testing.
Accountabilities:
- Responsible for ensuring data input is accurate to ensure payments and deductions are correctly administered, in line with statutory and contractual requirements e.g. Pensions contributions. Where possible supporting and guiding employees in using self-service.
- Responsible for resolving complex payroll queries to ensure timeframes are met within agreed Service Level Agreements (SLAs).
- Responsible for payroll processes generating payments to employees and third parties, along with associated internal/external statutory reporting.
- Support the requirement for ensuring the integrity and security of personal, contractual, and financial information, to meet legislation and Council policies.
- Work collaboratively within a team, to ensure work is processed and delivered to a high standard, ensuring quality of outputs.
- Responding effectively to customers’ enquiries in a timely and professional manner and meeting service standards, this can be via the customer portal, in writing, or verbally in a call or meeting.
- Supports the drive to improve the service and quality of outputs and system testing to ensure customer expectations are exceeded.
Essential:
- We are looking for someone with a strong understanding of HMRC statutory absence legislation, ideally also with knowledge of tax, national insurance, LGPS and Teachers pension regulation contributions and system knowledge to undertake user acceptance testing.
- Evidence of continuing professional development and knowledge in relevant professional area, working towards a CIPP qualification.
- Experience of using payroll systems to deliver a high-quality service.
- Good working knowledge of payroll processes including statutory payments, deductions, and pension schemes.
Desirable:
- Working collaboratively with colleagues to deliver good practice and advice on policy.
- Ability to communicate effectively, demonstrating empathy, listening, and questioning skills to a very high level, with a high standard of written communication.
- Experience of working in a customer-orientated environment, dealing with queries in a service delivery setting and continuously seeking to improve the services provided.
Payroll & People Advisor in Essex employer: Payroll
Contact Detail:
Payroll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll & People Advisor in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Payroll & People Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of HMRC statutory absence legislation and payroll processes. We want you to feel confident discussing your expertise, so practice common interview questions related to tax, national insurance, and pension schemes.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've resolved complex payroll queries in the past. This will demonstrate your ability to meet SLAs and exceed customer expectations.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Payroll & People Advisor in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll & People Advisor role. Highlight your experience with HMRC legislation, payroll systems, and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Experience: In your cover letter, give us examples of how you've resolved complex payroll queries or improved service delivery in previous roles. We love seeing real-life applications of your skills!
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We appreciate candidates who can communicate effectively and show empathy, so don’t be afraid to express your passion for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Payroll
✨Know Your Legislation
Make sure you brush up on HMRC statutory absence legislation, tax, national insurance, and pension regulations. Being able to discuss these topics confidently will show that you’re not just familiar with the basics but have a solid understanding of the complexities involved.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've resolved complex payroll queries in the past. Think about specific situations where you met tight deadlines or exceeded service level agreements. This will highlight your ability to handle pressure and deliver results.
✨Showcase Your Team Spirit
Since collaboration is key in this role, be ready to share experiences where you worked effectively within a team. Discuss how you contributed to improving processes or quality outputs, as this will demonstrate your commitment to teamwork and service excellence.
✨Communicate with Confidence
Practice your communication skills before the interview. Be prepared to answer questions clearly and concisely, and don’t forget to listen actively. Showing empathy and understanding during your responses can set you apart from other candidates.
