Principal Consultant in Newcastle upon Tyne

Join our Client Onboarding Department as a Principal Consultant! We are Cintra, known for our award-winning software that delivers payroll solutions to over 1000 clients. If you're passionate about payroll and are eager to join a dynamic team of seasoned professionals, this is the opportunity for you. As the proud recipient of the Payroll Service Provider of the Year 2025 award at the CIPP Annual Excellence Awards, we offer exciting opportunities for professional development, competitive bonus structures, and a collaborative work environment.

Our modern offices are located in Hoults Yard, nestled on the outskirts of the vibrant Ouseburn Valley. This area boasts a thriving creative community, rich local heritage, and a lively social scene.

What you'll do:

• The Principal Consultant is a senior expert and people leader within Client Onboarding. They own how our solutions are designed, configured, migrated, and delivered to clients.
• This role combines deep product and functional expertise with leadership of a small consultancy team.
• Your responsibilities include:

• Lead and develop a small team of consultants, supporting performance, growth, and wellbeing.
• Oversee end-to-end consultancy delivery, ensuring high-quality implementations aligned to scope.
• Act as the senior escalation point, resolving complex technical and functional challenges.
• Manage team capacity, workload, and utilisation across multiple projects.
• Drive continuous improvement of delivery standards, tools, and best practices.
• Collaborate closely with project leadership to ensure clear communication, governance, and successful outcomes.

What you'll bring:

• Proven experience delivering complex SaaS, HRIS, or payroll implementations.
• Strong expertise in solution design, configuration, and/or data migration.
• Hands-on experience with payroll and HRIS systems.
• Effective leadership, coaching, and clear communication skills.
• Strong analytical mindset with excellent problem-solving ability.
• High attention to detail with a focus on quality documentation.
• Commercial awareness of scope, effort, and delivery best practice.
• Familiarity with delivery tools and methodologies (e.g. Freshdesk, ClickUp, Toggl).

What's in it for me?

At Cintra, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:

• A competitive salary with generous bonus opportunities.
• Hybrid and flexible working arrangements supporting your work-life balance.
• Employer matched pension contribution to 5%.
• Wellbeing support through our company paid cash plan and employee assistance program which includes spa and gym discounts.
• Onsite discounted parking.
• And more!

We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.

Further details of the role can be found linked in the Job Description. Please note that we do not accept unsolicited CVs from agencies for this position, we thank you for your cooperation. We reserve the right to close this job advert at any time should there be a high volume of applications.