At a Glance
- Tasks: Provide top-notch support to merchants and partners through our contact centre.
- Company: Join Payroc, a leader in merchant services with a focus on exceptional customer care.
- Benefits: Enjoy flexible remote work, competitive pay, and opportunities for growth.
- Other info: Fully remote position with evening shifts, perfect for students or side hustlers.
- Why this job: Make a real difference by helping merchants thrive and maximising their revenue.
- Qualifications: Strong customer service skills and a collaborative spirit are essential.
The predicted salary is between 23850 - 29150 £ per year.
Payroc is seeking a Specialist I, Merchant Support to provide exceptional service to merchants, partners, and resellers through our contact centre channels.
You will handle enquiries about deposits, statements, Payroc products, and deposit status from merchants and partners.
You will resolve queries, bridge knowledge gaps, and proactively recommend solutions to maximise merchant revenue.
This fully remote role requires strong customer service, collaboration with internal teams, and a proactive
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Remote Merchant Support Specialist – Evening Shift employer: Payroc
At Payroc, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. As a fully remote company, we offer flexible working hours and a comprehensive benefits package tailored to your needs, ensuring a healthy work-life balance. With ample opportunities for personal and professional growth, you will be empowered to make a meaningful impact while building lasting relationships with our merchants and partners.
