At a Glance
- Tasks: Analyse merchant issues and provide top-notch support to maximise revenues.
- Company: Join Payroc, a leading company in merchant support with a fully remote UK team.
- Benefits: Enjoy flexible remote work, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with plenty of opportunities to learn and advance.
- Why this job: Make a real difference by helping merchants thrive and building strong partnerships.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 27000 - 33000 £ per year.
Payroc is seeking a Specialist I, Merchant Support for its fully remote UK team.
You will analyse merchant issues, liaise with internal groups, and maintain detailed case notes to help merchants maximise revenues and sustain trust with partners.
You will build product knowledge across Payroc's portfolio, handle complex inquiries, and collaborate with leadership to identify improvements while maintaining high service levels in a fast-paced environment.
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Merchant Support Specialist I — Remote employer: Payroc
At Payroc, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. As a fully remote company, we offer flexible working hours and a comprehensive benefits package tailored to your needs, ensuring a healthy work-life balance. With ample opportunities for personal and professional growth, you will be empowered to make a meaningful impact while building lasting relationships with our merchants and partners.
