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- Tasks: Analyse payment issues and provide top-notch support to merchants.
- Company: Leading payment solutions provider based in Northern Ireland.
- Benefits: Flexible working hours and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in merchant support.
- Qualifications: Proactive mindset and strong interpersonal skills.
- Other info: Entry-level role with great potential for career development.
The predicted salary is between 28800 - 43200 £ per year.
A leading payment solutions provider based in Northern Ireland seeks a Specialist I in Merchant Support to enhance service delivery to merchants. This entry-level position involves analysing payment issues, collaborating with teams, and providing exceptional customer service. Candidates should have a proactive mindset and strong interpersonal skills. The role offers flexible working hours with the potential for personal growth and development within the company.
Remote Merchant Support Specialist in Belfast employer: Payroc
Contact Detail:
Payroc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Merchant Support Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the payment solutions industry on LinkedIn or other platforms. A friendly chat can open doors and give you insights that might just land you that Merchant Support Specialist role.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and think about how your skills fit. We want you to shine, so practice your answers and maybe even do a mock interview with a friend.
✨Tip Number 3
Show off your proactive mindset! During interviews, share examples of how you've tackled challenges in the past. This will demonstrate your problem-solving skills and make you stand out as a candidate who can enhance service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Remote Merchant Support Specialist in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the Merchant Support role. We want to see how your proactive mindset and interpersonal skills shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this position. Share specific examples of how you've tackled challenges or provided exceptional customer service in the past.
Show Your Enthusiasm: Let your passion for the role come through in your application. We love candidates who are excited about the opportunity to enhance service delivery and grow with us!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Payroc
✨Know Your Payment Solutions
Familiarise yourself with the payment solutions offered by the company. Understanding their services will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully communicated or resolved issues in previous roles. This is key for a Merchant Support Specialist, as you'll need to demonstrate your ability to connect with merchants and collaborate with teams.
✨Be Proactive in Problem-Solving
Think of scenarios where you've identified a problem and taken the initiative to resolve it. Highlighting your proactive mindset will resonate well with the interviewers, as they value candidates who can think on their feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, growth opportunities, and team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.
