At a Glance
- Tasks: Drive retail performance and support retailers to maximise their success.
- Company: Join a leading company in the retail sector with a focus on innovation.
- Benefits: Competitive salary, commission, car allowance, and opportunities for growth.
- Other info: Enjoy autonomy and the chance to work with innovative products.
- Why this job: Make a real impact by helping retailers thrive in a fast-paced environment.
- Qualifications: Experience in sales or retail, strong communication, and analytical skills.
The predicted salary is between 32000 - 32000 € per year.
Location: Cornwall
Salary: £32k plus commission / car allowance of £4k or company car
About the role
We’re looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory. This is a fast-paced, field-based role where you’ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint’s products and services. You’ll be at the heart of our network—building strong relationships and delivering measurable results.
What you’ll be doing
- Own the commercial performance of your territory, driving revenue growth and product penetration
- Deliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering model
- Use data and insight to identify opportunities and create targeted action plans
- Coach and support retailers to improve in-store execution and performance
- Promote and grow adoption of PayPoint’s full product suite
- Conduct compliance checks and ensure retailers meet required standards
- Accurately record all activity and outcomes in CRM
- Build strong, trusted relationships and act as the go-to contact for performance support
- Share insight and feedback to support continuous improvement across the business
What success looks like
- Territory revenue growth and improved product penetration
- Strong compliance performance and reduced breaches
- Mystery shopping scores above 85%
- High levels of retailer satisfaction and engagement
What we’re looking for
- Experience in field sales, account management, retail operations or similar
- Strong commercial mindset with the ability to analyse data and identify opportunities
- Excellent communication and relationship-building skills
- Confident coaching and influencing independent retailers
- Highly organised and comfortable working autonomously
- Experience working with small businesses or retail environments is desirable
A high-impact role with real ownership of your territory. Opportunity to make a visible difference to retailer success. Work with a wide range of innovative products and services.
Retail Performance Manager Cornwall employer: Paypoint
At PayPoint, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and innovation. As a Retail Performance Manager in Cornwall, you'll enjoy a competitive salary, a generous car allowance or company car, and the opportunity to make a tangible impact on our network of retailers. We are committed to your professional development, providing you with the tools and support needed to excel in your role while building strong relationships within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Performance Manager Cornwall
✨Tip Number 1
Get to know the company inside out! Research PayPoint’s products and services, and understand their market position. This will help you tailor your conversations and show that you're genuinely interested in driving their success.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a foot in the door!
✨Tip Number 3
Prepare for the interview by practising your pitch. Highlight your experience in field sales and how you've used data to drive performance. Be ready to share specific examples of how you've coached retailers to success.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive—just what they need in a Retail Performance Manager!
We think you need these skills to ace Retail Performance Manager Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Performance Manager role. Highlight your experience in field sales or account management, and don’t forget to showcase your data analysis skills. We want to see how you can drive commercial performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built relationships and improved performance in previous roles. We love a good story!
Show Off Your Coaching Skills:Since coaching is a big part of this role, make sure to highlight any relevant experience you have. Share examples of how you've supported others in improving their performance. We’re all about helping retailers succeed!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Paypoint
✨Know Your Numbers
Make sure you’re familiar with key performance metrics relevant to retail. Brush up on how to analyse data and identify opportunities, as this role heavily relies on your ability to drive revenue growth through insights.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or influenced others in a retail environment. Be ready to discuss specific strategies you used to improve performance and compliance among retailers.
✨Build Rapport
Since relationship-building is crucial for this role, think of ways to demonstrate your communication skills. Share stories that highlight your ability to connect with small business owners and how you’ve supported them in the past.
✨Be Organised and Proactive
This position requires a high level of organisation and autonomy. Come prepared with a plan on how you would manage your territory and visits. Discuss how you prioritise tasks and ensure all activities are accurately recorded.
