At a Glance
- Tasks: Lead strategic client relationships and drive account performance for long-term success.
- Company: Dynamic logistics and ecommerce company based in Liverpool.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Fast-paced environment with opportunities for growth and innovation.
- Why this job: Be a key player in shaping client strategies and delivering exceptional service.
- Qualifications: Experience in managing strategic accounts and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
The role is based at our office in Liverpool and reports into the Managing Director, Parcels & Ecommerce.
Main purpose of the role: The Account Director acts as a strategic leader and trusted partner to clients, accountable for building long-term relationships and delivering exceptional service. The role is responsible for driving account strategy, commercial performance, and operational excellence, ensuring delivery against both client objectives and organisational goals. Operating at a senior level, the Account Director leads cross-functional collaboration, identifies growth opportunities, and ensures the consistent delivery of high-quality, commercially successful outcomes.
Key Responsibilities
- Strategic & Commercial Leadership
- Define and execute account strategies aligned to business objectives and sustainable growth
- Identify and deliver upsell and cross-sell opportunities to maximise account value
- Own and manage P&L performance, ensuring revenue growth and profitability
- Lead on commercial negotiations, including contracts and renewals
- Client Leadership & Relationship Management
- Build and maintain strong relationships with senior client stakeholders, acting as a trusted advisor
- Lead regular account reviews, ensuring transparency, insight, and proactive communication
- Anticipate client needs and position solutions to support their strategic goals
- Operational Excellence & Delivery
- Oversee delivery across accounts, ensuring seamless collaboration with internal teams
- Monitor account performance and intervene early to mitigate risks or underperformance
- Champion high standards of service delivery and continuous improvement
- Performance & Governance
- Track and report against KPIs, ensuring delivery against agreed objectives
- Provide regular updates to senior leadership and clients
- Work closely with Finance to ensure appropriate governance and approval of payment processes
Skills, Experience & Capabilities
Essential
- Significant experience managing strategic/key accounts at a senior level
- Proven track record of delivering revenue growth and commercial value
- Strong stakeholder management with the ability to influence at senior levels
- Excellent strategic thinking, with the ability to translate client needs into actionable plans
- Exceptional communication and presentation skills
- Strong leadership capability, including coaching and developing others
- Proven experience in commercial negotiation and contract management
- Experience operating in complex, service-led or logistics/ecommerce environments
Person Profile
- Client-focused, with a commitment to delivering excellence
- Demonstrates a growth mindset and continuous improvement approach
- Collaborative and proactive, with the ability to influence and inspire teams
- Resilient, adaptable, and comfortable operating in a fast-paced environment
- Solutions-focused with strong problem-solving capability
Account Director in Liverpool employer: Paypoint
Join our dynamic Finance team in Welwyn Garden City as a Group Tax Manager, where we prioritise a flexible hybrid working environment and value work-life balance. We offer competitive salaries, opportunities for professional growth, and a collaborative culture that encourages innovation and partnership with senior stakeholders. With a focus on employee development and a supportive atmosphere, this role is perfect for those seeking meaningful and rewarding employment in the tax sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director in Liverpool
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Director at Paypoint, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Paypoint. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Director. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Director in Liverpool
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Paypoint:When writing your cover letter, make sure to tailor your message specifically for Paypoint. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Paypoint
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Paypoint that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Paypoint that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Paypoint’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
