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- Tasks: Lead the strategy and performance of our national retailer network.
- Company: Join PayPoint, a leader in essential services and retail partnerships.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving long-term business growth.
- Why this job: Shape the future of payments and digital services while making a real impact.
- Qualifications: Senior leadership experience in network management or retail operations required.
The predicted salary is between 70000 - 90000 £ per year.
Location: Any PayPoint office (Hybrid – 3 days per week)
Reporting to: Customer Experience Director
PayPoint’s retailer network is central to how customers access essential services every day. As Head of PayPoint Network, you’ll take senior ownership of the strategy, quality, and performance of our national network across independent and multiple retailers. You’ll ensure we have the right retailers, in the right locations, delivering a great customer experience, while shaping the network for future growth in payments, parcels, and digital services.
What you’ll do:
- Set clear standards for retailer selection, performance, and governance
- Build strong relationships with major retail partners and independents
- Track and improve network health, coverage, and commercial impact
- Lead a high‑performing team and work cross‑functionally across the business
What you’ll bring:
- Senior leadership experience in network management, retail operations, or multi‑site environments
- Strong strategic, commercial, and stakeholder management skills
- Experience driving standards, governance, and continuous improvement
A rare opportunity to lead a core strategic asset at PayPoint and influence long‑term business growth.
Head of PayPoint Network employer: Paypoint
Contact Detail:
Paypoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of PayPoint Network
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro. Research PayPoint’s values and recent developments, and think about how your experience aligns with their goals. Practise common interview questions and have some thoughtful questions ready to show your interest in the role.
✨Tip Number 3
Showcase your leadership skills! In your conversations, highlight your experience in managing teams and driving performance. Use specific examples that demonstrate your ability to build relationships and improve network health, as these are key for the Head of PayPoint Network role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the PayPoint team. Let’s get you that dream job!
We think you need these skills to ace Head of PayPoint Network
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of PayPoint Network role. Highlight your senior leadership experience in network management and retail operations to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your strategic and commercial skills can help us enhance our retailer network.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven standards and improved performance in previous roles to demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Paypoint
✨Know Your Network
Before the interview, dive deep into understanding PayPoint's retailer network. Familiarise yourself with their current partnerships and how they impact customer experience. This will help you demonstrate your strategic thinking and show that you're genuinely interested in the role.
✨Showcase Leadership Experience
Prepare specific examples from your past roles where you've successfully led teams or managed networks. Highlight your achievements in improving performance and governance, as this aligns perfectly with what they're looking for in a Head of PayPoint Network.
✨Build Relationships
Think about how you can build strong relationships with both major retail partners and independents. Be ready to discuss your approach to stakeholder management and how you’ve fostered collaboration in previous positions.
✨Focus on Future Growth
PayPoint is looking for someone who can shape the network for future growth. Come prepared with ideas on how to enhance their services in payments, parcels, and digital offerings. This shows that you’re not just thinking about the present but also about long-term success.