At a Glance
- Tasks: Drive retail performance and coach retailers to maximise their success.
- Company: Join a leading company in the retail sector with a focus on innovation.
- Benefits: Competitive salary, commission, car allowance, and opportunities for growth.
- Other info: Enjoy autonomy and the chance to build lasting relationships in a dynamic environment.
- Why this job: Make a real impact by helping retailers thrive with PayPoint's products.
- Qualifications: Experience in sales or retail, strong communication, and analytical skills.
The predicted salary is between 32000 - 32000 € per year.
Location: Croydon
Salary: £32k plus commission / car allowance of £4k or company car
About the role
We’re looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory. This is a fast-paced, field-based role where you’ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint’s products and services. You’ll be at the heart of our network—building strong relationships and delivering measurable results.
What you’ll be doing
- Own the commercial performance of your territory, driving revenue growth and product penetration
- Deliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering model
- Use data and insight to identify opportunities and create targeted action plans
- Coach and support retailers to improve in-store execution and performance
- Promote and grow adoption of PayPoint’s full product suite
- Conduct compliance checks and ensure retailers meet required standards
- Accurately record all activity and outcomes in CRM
- Build strong, trusted relationships and act as the go-to contact for performance support
- Share insight and feedback to support continuous improvement across the business
What success looks like
- Territory revenue growth and improved product penetration
- Strong compliance performance and reduced breaches
- Mystery shopping scores above 85%
- High levels of retailer satisfaction and engagement
What we’re looking for
- Experience in field sales, account management, retail operations or similar
- Strong commercial mindset with the ability to analyze data and identify opportunities
- Excellent communication and relationship-building skills
- Confident coaching and influencing independent retailers
- Highly organized and comfortable working autonomously
- Experience working with small businesses or retail environments is desirable
A high-impact role with real ownership of your territory. Opportunity to make a visible difference to retailer success. Work with a wide range of innovative products and services.
Retail Performance Manager (RPM) in Croydon employer: Paypoint
At PayPoint, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and innovation. As a Retail Performance Manager in Croydon, you'll enjoy competitive compensation, including commission and a car allowance, while having the autonomy to drive performance across a diverse portfolio of retailers. Our commitment to employee development and strong support networks ensures that you can make a meaningful impact in your role, all within a collaborative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Performance Manager (RPM) in Croydon
✨Tip Number 1
Get to know the company inside out! Research PayPoint’s products and services, and understand their impact on retailers. This will help you tailor your conversations and show that you're genuinely interested in helping them succeed.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with retailers, so rehearse how you’ll present your ideas and insights. Make it engaging and relatable—show them how you can drive their performance!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insider knowledge about the role and company culture. They might share tips that could give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take ownership of your territory.
We think you need these skills to ace Retail Performance Manager (RPM) in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Performance Manager role. Highlight your experience in field sales or account management, and don’t forget to showcase your data analysis skills. We want to see how you can drive revenue growth and improve compliance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built strong relationships and delivered measurable results in previous positions. We love a good story!
Showcase Your Coaching Skills:Since coaching is a big part of this role, make sure to highlight any relevant experience you have. Talk about how you've supported others in improving their performance and how you’ve used insights to create action plans. We’re all about helping retailers succeed!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our team at StudySmarter. Don’t miss out on this opportunity to make a real impact!
How to prepare for a job interview at Paypoint
✨Know Your Numbers
As a Retail Performance Manager, you'll be expected to analyse data and identify opportunities. Brush up on relevant metrics and be ready to discuss how you've used data in past roles to drive performance. This shows you understand the commercial mindset needed for the job.
✨Showcase Your Coaching Skills
Since coaching retailers is a key part of the role, prepare examples of how you've successfully coached or influenced others in previous positions. Highlight specific outcomes that resulted from your coaching efforts to demonstrate your impact.
✨Build Rapport Quickly
Relationship-building is crucial in this role. Think about how you can establish trust and rapport with retailers during your interview. Practice active listening and be prepared to discuss how you would approach building these relationships in your territory.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in the field. Prepare by thinking through potential situations you might face as a Retail Performance Manager and how you would address them effectively.
