At a Glance
- Tasks: Drive retail performance and support retailers to maximise their success.
- Company: Join a dynamic team at PayPoint, a leader in retail solutions.
- Benefits: Competitive salary, car allowance, and opportunities for growth.
- Other info: Enjoy autonomy and the chance to work with innovative products.
- Why this job: Make a real impact on retailer success while developing your skills.
- Qualifications: Experience in sales or retail, strong communication, and analytical skills.
The predicted salary is between 32000 - 32000 £ per year.
Salary: £32k plus comm / car allowance of £4k or company car
About the role
We’re looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory. This is a fast‑paced, field‑based role where you’ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint’s products and services. You’ll be at the heart of our network—building strong relationships and delivering measurable results.
What you’ll be doing
- Own the commercial performance of your territory, driving revenue growth and product penetration
- Deliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering model
- Use data and insight to identify opportunities and create targeted action plans
- Coach and support retailers to improve in-store execution and performance
- Promote and grow adoption of PayPoint’s full product suite
- Conduct compliance checks and ensure retailers meet required standards
- Accurately record all activity and outcomes in CRM
- Build strong, trusted relationships and act as the go-to contact for performance support
- Share insight and feedback to support continuous improvement across the business
What success looks like
- Territory revenue growth and improved product penetration
- Strong compliance performance and reduced breaches
- Mystery shopping scores above 85%
- High levels of retailer satisfaction and engagement
What we’re looking for
- Experience in field sales, account management, retail operations or similar
- Strong commercial mindset with the ability to analyse data and identify opportunities
- Excellent communication and relationship‑building skills
- Confident coaching and influencing independent retailers
- Highly organised and comfortable working autonomously
- Experience working with small businesses or retail environments is desirable
A high‑impact role with real ownership of your territory. Opportunity to make a visible difference to retailer success. Work with a wide range of innovative products and services.
Retail Performance Manager in Truro employer: PayPoint plc.
At PayPoint, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As a Retail Performance Manager, you will enjoy competitive compensation, including a generous car allowance or company car, and the opportunity to make a tangible impact within your territory. We are committed to your professional growth, offering continuous training and development, while our collaborative environment encourages innovation and strong relationships with retailers, ensuring you thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Performance Manager in Truro
✨Tip Number 1
Get to know the company inside out! Research PayPoint’s products and services, and understand their impact on retailers. This will help you tailor your conversations and show that you're genuinely interested in helping them succeed.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with the role. Use specific examples from your past that demonstrate your ability to drive performance and build strong relationships.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you top of mind for the hiring team. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Performance Manager in Truro
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Performance Manager role. Highlight your experience in field sales or retail operations, and don’t forget to showcase your data analysis skills. We want to see how you can drive commercial performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built relationships and improved performance in previous roles. We love a good story!
Show Off Your Data Skills:Since this role involves using data to drive decisions, make sure to highlight any relevant experience you have with data analysis. Share examples of how you've used insights to create action plans or improve compliance. We’re all about those measurable results!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at PayPoint plc.
✨Know Your Numbers
As a Retail Performance Manager, you'll be expected to analyse data and identify opportunities. Brush up on relevant metrics and be ready to discuss how you've used data in past roles to drive performance. This shows you understand the commercial side of things.
✨Showcase Your Coaching Skills
Since coaching retailers is a key part of the role, prepare examples of how you've successfully coached or influenced others in previous positions. Highlight specific outcomes that resulted from your guidance to demonstrate your impact.
✨Build Rapport Quickly
Strong relationship-building skills are crucial. Think about how you can establish trust quickly during the interview. Practice active listening and be prepared to share how you've built successful relationships with clients or colleagues in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking through potential challenges you might face in the role and how you would address them. This will show your proactive approach and readiness for the fast-paced environment.
