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- Tasks: Analyse technical artifacts and translate insights into user stories for product development.
- Company: Join a forward-thinking company that values collaboration and innovation.
- Benefits: Enjoy 25 days holiday, health cover, discounts, and a supportive work environment.
- Why this job: Make a real impact by improving products and services for customers.
- Qualifications: Experience in a technical analyst role or engineering background is preferred.
- Other info: Embrace a culture of equality and community support with excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
The Product Analyst role is a technical hands-on role where you will have to analyse technical artifacts, study metrics and insights and feed information into user stories for our engineering teams to build or adjust features and products to improve our product offerings and level of service to our customers. This is a technical role that will support the change and development processes of the platform teams.
Key responsibilities
- Work with architects and engineers to come up solutions addressing business needs
- Collaborate with users and clients to understand and anticipate their needs and translate them into product requirements (user stories, features, tasks)
- Collaborate with stakeholders, internal and external, supporting incidents and translating into product requirements (user stories, features, tasks)
- Provide support to Product Owners during the investigation of issues and problems
- Liaise with Service Management, support teams and Product Owners to quickly resolve problems and queries
- Help to define and communicate the vision for the team’s product
- Be comfortable looking at system logs when required and identifying bugs when they might appear during course of analysis
- Participate in Scrum meetings and product sprints
- Assist in the management of third-parties vendors for technical solutions and product solutions where required
- Assist in the co-ordination of software releases and monitoring post change to identify issues that require urgent reaction from the team
Skills, Qualifications and experience
- Experience in a junior or technical analyst role, or from an engineering development background
- Must be a strong communicator, both written and verbal, with the ability to communicate effectively with all levels of the organization
- A collaborator, critical thinker and problem solver
- Self-sufficient. Able to manage your own workload and able to identify where appropriate escalation is needed.
- An understanding of technology at a detailed level
- Experience working within an agile team environment
Our benefits if you decide to join us:
- 25 days’ holiday per year, plus bank holidays
- Company sick pay from day 1
- Company pension scheme
- UK health care cover
- Staff Everyday Benefits card offering discounts with multiple retailers (10%)
- Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales
- Fabulous kitchen space which offers free tea and coffee
- Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation
- Family friendly leave
- Community volunteering policy which allows you 2 days per year to support the community with charitable events
As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.
Technical Analyst employer: PayPoint plc.
Contact Detail:
PayPoint plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to technical analysis. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a GitHub repository where you can display your projects and analyses. This gives potential employers a tangible look at what you can do, making you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Analyst role. Highlight your experience with analysing technical artifacts and working in agile teams, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your written and verbal skills. Use clear and concise language in your application to demonstrate how effectively you can communicate with different stakeholders.
Highlight Problem-Solving Experience: We love a good problem solver! Share examples of how you've tackled challenges in previous roles, especially those that required collaboration with engineers or product owners. This will help us see your critical thinking in action.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at PayPoint plc.
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to the role. Familiarise yourself with system logs, user stories, and agile methodologies. Being able to discuss these topics confidently will show that you're ready to dive into the technical aspects of the job.
✨Communicate Clearly
As a Technical Analyst, strong communication skills are key. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts, so being able to break them down for different audiences is crucial.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific situations where you identified issues and proposed solutions. This will demonstrate your critical thinking and problem-solving abilities, which are essential for this position.
✨Understand the Company’s Products
Do your homework on the company’s products and services. Understanding their offerings will help you relate your answers to their needs during the interview. It shows genuine interest and helps you align your skills with their goals.