Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join an Agile team to deliver top-notch customer-facing products using Salesforce.
- Company: PayPoint, a forward-thinking company fostering a culture of empowerment and collaboration.
- Benefits: Enjoy 25 days holiday, gym access, private medical insurance, and a contributory pension scheme.
- Why this job: Make a real impact by optimising Salesforce for our business users and driving innovation.
- Qualifications: Salesforce Administrator Certification and experience in managing user profiles and custom objects.
- Other info: Flexible remote work with monthly onsite meetings and excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Please note this role is on site 1 - 2 days per month.
As a Salesforce Administrator, you are part of an Agile team helping to deliver world-class customer facing products. You will evangelise Salesforce within the company, and work with the Business stakeholders and CRM Team to ensure requirements are delivered in a timely and efficient manner using Agile principles. The role is principally responsible for establishing and managing the support activities of all applications and systems used to support and run the business that fall within the remit of CRM Services. This includes CRM (Salesforce) and PayPoint Back Office (including legacy applications). A key focus of the role is to support the team drive down the number of incidents and set the team up to deliver excellent service to our business users who serve the Retailer and Merchants community.
What would we like from you?
- Salesforce Administrator Certification with real life experience in this role
- Responsible for handling escalation of issues from all SFDC users and feeding back to the end user
- Manage user profiles, roles, permission sets, assignment rules, and license needs.
- Create and customize standard and custom objects including fields (including formula fields), page layouts, security rules, workflow and validation rules in conjunction with the wider team and design authority
- Monitor data quality, integrity and user adoption as part of the wider application support team
- Establish, implement, and administer best practices with regards to system maintenance, security, release management, improvements, data integrity, duplicates, backups, etc.
- Helping to establish and provide robust support processes for all CRM systems (including Salesforce, Magic and back-office systems)
- Ensure that all change from the CRM Delivery team that is transitioned into production has the right controls and processes in place to be effectively supported
- Work with the Support Team to deliver business change on Salesforce and back office systems
- Helping to deliver road map and support items
- Champion knowledge share and learning within the CRM Services and to our business users
Desirable knowledge and practical experience:
- Apex (triggers, batches, integrations, best practices)
- 1-2 years at experience in implementing and configuring Salesforce.com instances. Ideally experienced with lightning implementations & support at enterprise license levels
- CPQ Advanced and Admin Advanced certifications
- Good understanding of declarative tools like Process Builder and Lightning Flows including when to use them and their limitations
- Knowledge and experiences with Sales and Service clouds
- Experience of working within a support team
- SQL Server (T-SQL, Stored Procedures)
- Experience of Azure Cloud
- Good communication skills; both written and verbal
- Team Player with a can-do attitude
What can we do for you?
- This position offers a mix of remote-based working and onsite working in our head office in Welwyn Garden City. Expectation is once per month for team meetings
- Holiday purchase scheme, with 25 days holiday plus bank holidays as standard.
- On-site gym at our office (Free), and nationwide corporate rate gym membership
- Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays
- Progression and Development
- Contributory company pension scheme
- Private medical insurance
- Life assurance of 3 x annual gross salary, with the option to purchase additional cover
- You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PayPoint.
Salesforce Administrator employer: PayPoint plc.
Contact Detail:
PayPoint plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or professionals in the industry. Join relevant groups on LinkedIn and engage in discussions. You never know who might have a lead on a job opportunity!
✨Tip Number 2
Prepare for interviews by practising common Salesforce scenarios. Think about how you would handle user issues or implement new features. Show off your problem-solving skills and real-life experiences to impress the interviewers!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and interests. Tailor your approach to each company to stand out!
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Show Off Your Salesforce Skills: Make sure to highlight your Salesforce Administrator Certification and any real-life experience you have. We want to see how you've used Salesforce in past roles, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that align with the job description, especially around Agile principles and CRM support. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your skills and experiences better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PayPoint plc.
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially the features and functionalities relevant to the role. Be prepared to discuss your real-life experiences with Salesforce, including any challenges you've faced and how you overcame them.
✨Showcase Your Agile Mindset
Since this role is part of an Agile team, demonstrate your understanding of Agile principles during the interview. Share examples of how you've worked in Agile environments before and how you’ve contributed to delivering projects efficiently.
✨Prepare for Technical Questions
Expect technical questions related to Salesforce administration, such as managing user profiles, creating custom objects, and ensuring data integrity. Practise explaining these concepts clearly, as well as any experience you have with Apex or other relevant tools.
✨Communicate Your Team Spirit
This role requires collaboration with various stakeholders, so highlight your communication skills and teamwork experience. Share specific instances where you’ve successfully worked with others to achieve a common goal, especially in a support or CRM context.