At a Glance
- Tasks: Drive revenue growth and support retailers to maximise PayPoint's products.
- Company: Dynamic company focused on retail performance and innovation.
- Benefits: Competitive salary, car allowance or company car, and career development.
- Other info: Autonomous role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the retail sector while building strong relationships.
- Qualifications: Experience in sales or retail, strong analytical and communication skills.
The predicted salary is between 32000 - 32000 £ per year.
Salary: £32k plus comm / car allowance of £4k or company car
About the role
We’re looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory. This is a fast‑paced, field‑based role where you’ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint’s products and services. You’ll be at the heart of our network—building strong relationships and delivering measurable results.
What you’ll be doing
- Own the commercial performance of your territory, driving revenue growth and product penetration
- Deliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering model
- Use data and insight to identify opportunities and create targeted action plans
- Coach and support retailers to improve in-store execution and performance
- Promote and grow adoption of PayPoint’s full product suite
- Conduct compliance checks and ensure retailers meet required standards
- Accurately record all activity and outcomes in CRM
- Build strong, trusted relationships and act as the go-to contact for performance support
- Share insight and feedback to support continuous improvement across the business
What success looks like
- Territory revenue growth and improved product penetration
- Strong compliance performance and reduced breaches
- Mystery shopping scores above 85%
- High levels of retailer satisfaction and engagement
What we’re looking for
- Experience in field sales, account management, retail operations or similar
- Strong commercial mindset with the ability to analyse data and identify opportunities
- Excellent communication and relationship‑building skills
- Confident coaching and influencing independent retailers
- Highly organised and comfortable working autonomously
- Experience working with small businesses or retail environments is desirable
A high‑impact role with real ownership of your territory. Opportunity to make a visible difference to retailer success. Work with a wide range of innovative products and services.
Retail Performance Manager employer: PayPoint plc.
At PayPoint, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As a Retail Performance Manager, you'll enjoy competitive compensation, including a generous car allowance or company car, while having the opportunity to drive meaningful change within your territory. We are committed to your professional growth, offering extensive training and development opportunities, ensuring you can thrive in a fast-paced environment where your contributions directly impact retailer success.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Performance Manager
✨Tip Number 1
Get to know the company inside out! Research PayPoint’s products and services, and understand their impact on retailers. This will help you tailor your conversations and show that you're genuinely interested in driving their success.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with retailers, so rehearse how you’ll present data and insights. Make it engaging and relatable—show them how they can benefit from what you’re offering.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insider tips about the role and company culture. They might share valuable insights that could give you an edge during interviews.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you top of mind. Plus, it’s a great way to reinforce your interest in the Retail Performance Manager role.
We think you need these skills to ace Retail Performance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Performance Manager role. Highlight your experience in field sales or retail operations, and don’t forget to showcase your data analysis skills. We want to see how you can drive revenue growth and improve compliance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built strong relationships and driven performance in previous roles. We love a good story that shows your impact!
Show Off Your Coaching Skills:Since coaching is a big part of this role, make sure to highlight any relevant experience you have. Share examples of how you've supported others to improve their performance. We’re looking for someone who can inspire and influence retailers effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at PayPoint plc.
✨Know Your Numbers
As a Retail Performance Manager, you'll be expected to analyse data and identify opportunities. Brush up on relevant metrics and be ready to discuss how you've used data in past roles to drive performance. This shows you understand the commercial mindset needed for the job.
✨Showcase Your Coaching Skills
Since coaching retailers is a key part of the role, prepare examples of how you've successfully coached or influenced others in previous positions. Highlight specific outcomes that resulted from your guidance to demonstrate your ability to improve performance.
✨Build Rapport Quickly
Strong relationship-building skills are crucial. Practice your interpersonal skills by engaging in mock interviews or networking events. Be prepared to discuss how you would approach building trust with retailers and maintaining those relationships over time.
✨Demonstrate Organisational Skills
With a structured programme of retailer visits, organisation is key. Share examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will show you're ready for the fast-paced nature of the role.
