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For Companies At a Glance
- Tasks: Manage retail accounts and oversee product implementations while providing operational support.
- Company: Join PayPoint, a leading provider in retail management solutions.
- Benefits: Enjoy flexible working hours and opportunities for travel across the UK.
- Why this job: Be part of a dynamic team that drives innovation and supports retailers' success.
- Qualifications: Customer service skills, project management experience, and proficiency in data analysis required.
- Other info: This is a fixed-term contract from July 2025 to February 2026.
The predicted salary is between 36000 - 60000 £ per year.
Main Purpose of Role
To provide an interface between the PayPoint Retail Management team and the managed retail accounts with a key focus on estate development and the project management of product and device implementations. This role is a fixed term contract from July 2025 - February 2026. You will need to be able to travel to our office in Welwyn Garden City AL7 1EL.
Key Objectives:
- Develop a thorough understanding of the PayPoint business, including installation and operational procedures.
- Provide a based interface between PayPoint and the managed retail accounts.
- Provide operational and administrative support to the Retail Management team and managed retail accounts.
Main Responsibilities:
- Performance Reporting: Compile, review, and issue daily and periodic reports to retailers, including transaction and SLA reports. This function should also include:
- Identifying and escalating within the team if particular sites (or retailers) are experiencing transaction declines or issues outside of normal trends.
- Escalation within the team if reports are believed to be deficient or fail to be delivered plus resolution of the issue and reissuance of reports.
- Monthly reporting of sales activity and business results.
The above is not an exhaustive list of duties and you will be expected to perform different tasks, as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualifications and Experience:
- Customer service orientated.
- The ability to work effectively with colleagues at all levels and influence them.
- Experience of project management skills.
- Proven organisational skills.
- Excellent presentation skills (both written and verbal).
- Excellent attention to detail and facilitation skills.
- Computer literate with a good working knowledge of Windows XP, Word, Excel and PowerPoint.
- Experience of interacting, analysing and compiling data.
- Strong experience of working with spreadsheets and databases.
- Experience working with Salesforce.
Person Specification:
- Well organised and business-like appearance.
- Should display a degree of maturity – discreet and tactful.
- Self motivated.
- Confident with a "get on with the job" attitude.
- Copes well under pressure.
- Ability to liaise effectively at all levels internally and externally.
- Have initiative and the ability to act independently as appropriate within broad guidelines.
- Excellent interpersonal and communication skills.
Additional Requirements/ Information:
- Flexibility to work outside of contracted hours essential.
- Willingness to travel and visit retail accounts throughout the UK.
National Account Executive employer: PayPoint plc
Contact Detail:
PayPoint plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Executive
✨Tip Number 1
Familiarise yourself with PayPoint's business model and their retail management processes. Understanding how they operate will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of PayPoint on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Brush up on your project management skills, as this role heavily involves managing product rollouts. Consider taking a quick online course or reading up on best practices to showcase your commitment to professional development.
✨Tip Number 4
Prepare to discuss your experience with data analysis and reporting. Be ready to share specific examples of how you've used data to drive decisions or improve performance, as this is crucial for the role.
We think you need these skills to ace National Account Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and qualifications required for the National Account Executive position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience, particularly in project management, customer service, and data analysis. Use bullet points for clarity and ensure it is well-organised and free of errors.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that demonstrate your ability to manage accounts and work collaboratively with teams.
Proofread Your Application: Before submitting, take the time to proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at PayPoint plc
✨Know Your PayPoint Inside Out
Before the interview, make sure you have a solid understanding of PayPoint's business model, including their installation and operational procedures. This will help you demonstrate your enthusiasm for the role and show that you're proactive in your research.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management. Think of specific examples where you've successfully managed projects, particularly those involving product rollouts or operational improvements, as this is a key responsibility of the role.
✨Demonstrate Strong Analytical Skills
Since the role involves compiling and analysing performance reports, be ready to talk about your experience with data analysis. Highlight any tools or methods you've used to track performance and how you've used that data to drive decisions.
✨Build Rapport with Retailers
The ability to establish relationships with retailers is crucial. Prepare to discuss how you've built and maintained professional relationships in the past, and think about how you can apply those skills to this role at PayPoint.
