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- Tasks: Lead the strategy and performance of our national retail network.
- Company: Join PayPoint, a leader in essential services and customer experience.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving innovation and growth.
- Why this job: Shape the future of payments and digital services while making a real impact.
- Qualifications: Senior leadership experience in network management or retail operations required.
The predicted salary is between 70000 - 90000 £ per year.
Location: Any PayPoint office (Welwyn Garden City, Hertfordshire or Liverpool) (Hybrid – 3 days per week in the office)
Reporting to: Customer Experience Director
PayPoint’s retailer network is central to how customers access essential services every day. As Head of PayPoint Network, you’ll take senior ownership of the strategy, quality, and performance of our national network across independent and multiple retailers. You’ll ensure we have the right retailers, in the right locations, delivering a great customer experience, while shaping the network for future growth in payments, parcels, and digital services.
What you’ll do:
- Lead the end‑to‑end network strategy using data‑driven planning
- Set clear standards for retailer selection, performance, and governance
- Build strong relationships with major retail partners and independents
- Track and improve network health, coverage, and commercial impact
- Lead a high‑performing team and work cross‑functionally across the business
What you’ll bring:
- Senior leadership experience in network management, retail operations, or multi‑site environments
- Strong strategic, commercial, and stakeholder management skills
- Experience driving standards, governance, and continuous improvement
A rare opportunity to lead a core strategic asset at PayPoint and influence long‑term business growth.
Head of Network employer: PayPoint plc.
Contact Detail:
PayPoint plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Network
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews like it’s game day! Research PayPoint thoroughly, understand their network strategy, and think about how your experience aligns with their goals. Practise common interview questions and have your own ready to show your interest.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to speak about your past experiences, highlight how you've led teams and driven performance improvements. Use specific examples that demonstrate your strategic thinking and ability to build strong partnerships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the PayPoint team.
We think you need these skills to ace Head of Network
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Network role. Highlight your experience in network management and retail operations, and don’t forget to showcase your strategic skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved network performance in the past. We love a good story!
Showcase Your Data Skills: Since the role involves data-driven planning, make sure to mention any relevant experience you have with data analysis or strategic planning. We’re looking for someone who can leverage data to shape our network for future growth.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at PayPoint!
How to prepare for a job interview at PayPoint plc.
✨Know Your Network
Before the interview, dive deep into PayPoint's network strategy and understand how it operates. Familiarise yourself with their current retailers and any recent changes in the industry. This will help you speak confidently about how you can enhance their network.
✨Showcase Your Leadership Style
As a candidate for Head of Network, it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully led teams in previous roles, particularly in network management or retail operations. Highlight your approach to building relationships and driving performance.
✨Data-Driven Decision Making
Since the role involves data-driven planning, be ready to discuss how you've used data to inform your strategies in the past. Bring specific examples of how your decisions have positively impacted network health or commercial outcomes.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about PayPoint’s future plans for their network and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.