Salary: £32k plus comm / car allowance of £4k or company car
About the role
We’re looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory.
This is a fast-paced, field-based role where you’ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint’s products and services. You’ll be at the heart of our network—building strong relationships and delivering measurable results.
What you’ll be doin
- gOwn the commercial performance of your territory, driving revenue growth and product penetratio
- nDeliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering mode
- lUse data and insight to identify opportunities and create targeted action plan
- sCoach and support retailers to improve in-store execution and performanc
- ePromote and grow adoption of PayPoint’s full product suit
- eConduct compliance checks and ensure retailers meet required standard
- sAccurately record all activity and outcomes in CR
- MBuild strong, trusted relationships and act as the go-to contact for performance suppor
- tShare insight and feedback to support continuous improvement across the busines
What success looks like
- keTerritory revenue growth and improved product penetrati
- onStrong compliance performance and reduced breach
- ryMystery shopping scores above 8
- 5%High levels of retailer satisfaction and engageme
What we’re looking
- forExperience in field sales, account management, retail operations or simi
- larStrong commercial mindset with the ability to analyse data and identify opportunit
- iesExcellent communication and relationship-building ski
- llsConfident coaching and influencing independent retail
- ersHighly organised and comfortable working autonomou
- slyExperience working with small businesses or retail environments is desira
- int?A high-impact role with real ownership of your terri
- toryOpportunity to make a visible difference to retailer suc
- tureWork with a wide range of innovative products and serv
Retail Performance Manager in Exeter employer: PayPoint plc.
At PayPoint plc, we pride ourselves on being an exceptional employer that fosters a dynamic work culture focused on collaboration and innovation. Our Retail Performance Manager role offers not only a competitive salary and benefits, including a car allowance or company car, but also ample opportunities for professional growth and development within the thriving retail sector in the UK. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages your success.
