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- Tasks: Lead cross-functional teams to deliver and support Salesforce CRM platforms using DevOps principles.
- Company: Join PayPoint Network Ltd, a dynamic company focused on innovative payment solutions.
- Benefits: Enjoy remote work, holiday purchase schemes, gym memberships, and private medical insurance.
- Why this job: Be part of a high-performance team that values continuous improvement and personal growth.
- Qualifications: Scrum Master certification, strong Salesforce background, and experience in managing multiple teams required.
- Other info: This role offers a hybrid work model with occasional travel to Welwyn Garden City.
The predicted salary is between 43200 - 72000 £ per year.
Job Details: Delivery Manager – Salesforce
Full details of the job.
Vacancy Name: Delivery Manager – Salesforce
Vacancy No: VN470
Employment Type: Full-Time
Business Name: PayPoint Network Ltd
Location: Hybrid (remote with some travel to Welwyn Garden City)
What will you be doing?
Working within our CRM Services team (Salesforce), you will lead two cross-functional engineering teams to deliver and support our CRM platforms using DevOps principles. You will be adept at delivering complex IT change and removing barriers to delivery, creating an environment for success. You will coach team members, facilitate continuous improvement, and apply appropriate agile and DevOps techniques to maintain focus on delivering value against the product or transformation vision.
The Delivery Manager will be responsible for all line management aspects of the team, experienced in leading and creating high-performance, motivated teams where members are engaged and excited about their outcomes. You will work closely with Product Ownership teams and relevant stakeholders to build and communicate roadmaps and shared visions.
Key responsibilities include:
- DevOps Delivery: Accountable for delivering change and products using agile and DevOps principles through cross-functional teams, ensuring quality and accurate forecasting.
- Line Management: Managing all team members, including contractors, with clear role profiles, objectives, and regular reviews.
- Continuous Improvement: Ensuring teams engage in ongoing learning, feedback, and sharing best practices within the community.
- Tools and Environment: Identifying and providing necessary tools and environments for high performance.
- Management Information: Providing regular performance reports against targets and budgets.
- Stakeholder Management: Building strong relationships across the organization, especially with Product Managers and business stakeholders.
What would we like from you?
- Scrum Master certification or relevant experience
- Strong Salesforce technical background, capable of challenging plans and assessing technical approaches
- Proven career progression in engineering roles
- Experience managing multiple teams, Salesforce delivery, and cloud change management
- Ability to balance priorities and handle ambiguity
- Leadership experience in mentoring and coaching technical staff
- Senior stakeholder management skills
- Commitment to continuous learning and team motivation
Desirable skills:
- Experience in payments processing IT change
- Salesforce certifications
- Experience with Microsoft Azure and Azure DevOps
- Familiarity with Product Ownership approaches
What can we do for you?
The role is primarily remote with some travel to Welwyn Garden City. Benefits include holiday purchase schemes, gym memberships, discounts, pension, private medical insurance, electric car scheme, life assurance, and more.
We are committed to fostering an inclusive culture where everyone can thrive and feel they belong.
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Delivery Manager - Salesforce employer: PayPoint plc.
Contact Detail:
PayPoint plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager - Salesforce
✨Tip Number 1
Familiarise yourself with DevOps principles and agile methodologies, as these are crucial for the Delivery Manager role. Consider joining online forums or local meetups to discuss best practices and learn from others in the field.
✨Tip Number 2
Build your network by connecting with professionals who have experience in Salesforce delivery and cloud change management. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in mentoring teams during interviews. Think of specific examples where you successfully motivated a team or facilitated continuous improvement.
✨Tip Number 4
Research PayPoint Network Ltd and their CRM Services team to understand their culture and values. Tailoring your conversations around their mission can demonstrate your genuine interest in the company and the role.
We think you need these skills to ace Delivery Manager - Salesforce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Salesforce and DevOps. Emphasise your leadership roles and any Scrum Master certification you hold, as these are key for the Delivery Manager position.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your background aligns with the responsibilities outlined. Mention specific examples of how you've led teams and delivered IT change successfully.
Showcase Continuous Improvement: Demonstrate your commitment to continuous learning and improvement in your application. Include examples of how you've fostered a culture of feedback and learning within your teams.
Highlight Stakeholder Management Skills: Since stakeholder management is crucial for this role, provide examples of how you've built strong relationships with stakeholders in previous positions. This will show your ability to communicate effectively across the organisation.
How to prepare for a job interview at PayPoint plc.
✨Showcase Your Leadership Skills
As a Delivery Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples of how you've successfully managed cross-functional teams in the past, focusing on your coaching and mentoring experiences.
✨Understand Agile and DevOps Principles
Familiarise yourself with agile methodologies and DevOps practices, as these are crucial for the role. Be ready to discuss how you've applied these principles in previous projects and how they contributed to successful outcomes.
✨Prepare for Stakeholder Management Questions
Since building strong relationships with stakeholders is key, think of instances where you've effectively communicated with product managers or business stakeholders. Highlight your approach to managing expectations and delivering value.
✨Demonstrate Continuous Improvement Mindset
The role emphasises ongoing learning and improvement. Be prepared to share how you've fostered a culture of feedback and learning within your teams, and any specific initiatives you've led to enhance team performance.