At a Glance
- Tasks: Drive retail performance and support retailers to maximise their success.
- Company: Join a dynamic team at PayPoint, a leader in retail solutions.
- Benefits: Competitive salary, car allowance, and opportunities for growth.
- Other info: Enjoy autonomy and the chance to work with innovative products.
- Why this job: Make a real impact on retailers while developing your skills.
- Qualifications: Experience in sales or retail, strong communication, and analytical skills.
The predicted salary is between 32000 - 32000 £ per year.
Salary: £32k plus comm / car allowance of £4k or company car
About the role
We’re looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory. This is a fast‑paced, field‑based role where you’ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint’s products and services. You’ll be at the heart of our network—building strong relationships and delivering measurable results.
What you’ll be doing
- Own the commercial performance of your territory, driving revenue growth and product penetration
- Deliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering model
- Use data and insight to identify opportunities and create targeted action plans
- Coach and support retailers to improve in-store execution and performance
- Promote and grow adoption of PayPoint’s full product suite
- Conduct compliance checks and ensure retailers meet required standards
- Accurately record all activity and outcomes in CRM
- Build strong, trusted relationships and act as the go-to contact for performance support
- Share insight and feedback to support continuous improvement across the business
What success looks like
- Territory revenue growth and improved product penetration
- Strong compliance performance and reduced breaches
- Mystery shopping scores above 85%
- High levels of retailer satisfaction and engagement
What we’re looking for
- Experience in field sales, account management, retail operations or similar
- Strong commercial mindset with the ability to analyse data and identify opportunities
- Excellent communication and relationship‑building skills
- Confident coaching and influencing independent retailers
- Highly organised and comfortable working autonomously
- Experience working with small businesses or retail environments is desirable
A high‑impact role with real ownership of your territory. Opportunity to make a visible difference to retailer success. Work with a wide range of innovative products and services.
Retail Performance Manager in Croydon employer: PayPoint plc.
At PayPoint, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As a Retail Performance Manager, you'll enjoy competitive compensation, including a generous car allowance or company car, while having the opportunity to drive meaningful change within your territory. We are committed to employee growth, offering continuous training and development, ensuring you have the tools to succeed and make a tangible impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Performance Manager in Croydon
✨Tip Number 1
Get to know the company inside out! Research PayPoint’s products and services, and understand their impact on retailers. This will help you tailor your conversations and show that you're genuinely interested in driving their success.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with retailers, so rehearse how you’d present your ideas and insights. Make it engaging and relatable—show them how you can help boost their performance.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insider knowledge about the role and company culture. They might share tips that could give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take ownership of your territory.
We think you need these skills to ace Retail Performance Manager in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Performance Manager role. Highlight your experience in field sales or retail operations, and don’t forget to showcase your data analysis skills. We want to see how you can drive commercial performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built relationships and driven results in previous positions. We love a good story!
Show Off Your Coaching Skills:Since coaching is a big part of this role, make sure to highlight any relevant experience you have. Share examples of how you've supported others to improve their performance. We’re all about helping retailers maximise their potential!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at PayPoint plc.
✨Know Your Numbers
As a Retail Performance Manager, you'll be expected to drive revenue growth and product penetration. Brush up on relevant data and metrics related to retail performance, and be ready to discuss how you've used data in past roles to identify opportunities and create action plans.
✨Showcase Your Coaching Skills
This role involves coaching and supporting retailers to improve their performance. Prepare examples of how you've successfully coached others in the past, focusing on your approach to building relationships and influencing independent retailers.
✨Demonstrate Your Organisational Skills
With a structured programme of 1,170 retailer visits per year, organisation is key. Be ready to share how you manage your time and prioritise tasks effectively, especially when working autonomously in a fast-paced environment.
✨Engage with Compliance
Compliance checks are crucial in this role. Familiarise yourself with compliance standards relevant to the retail sector and be prepared to discuss how you've ensured compliance in previous positions, as well as how you would approach it in this role.
