At a Glance
- Tasks: Drive retail performance and support retailers to maximise their success.
- Company: Join a dynamic team at PayPoint, a leader in retail solutions.
- Benefits: Competitive salary, car allowance, and opportunities for growth.
- Other info: Enjoy autonomy and the chance to work with innovative products.
- Why this job: Make a real impact on retailer success while developing your skills.
- Qualifications: Experience in sales or retail, strong communication, and analytical skills.
The predicted salary is between 32000 - 32000 € per year.
Salary: £32k plus comm / car allowance of £4k or company car
About the role
We’re looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory. This is a fast‑paced, field‑based role where you’ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint’s products and services. You’ll be at the heart of our network—building strong relationships and delivering measurable results.
What you’ll be doing
- Own the commercial performance of your territory, driving revenue growth and product penetration
- Deliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering model
- Use data and insight to identify opportunities and create targeted action plans
- Coach and support retailers to improve in-store execution and performance
- Promote and grow adoption of PayPoint’s full product suite
- Conduct compliance checks and ensure retailers meet required standards
- Accurately record all activity and outcomes in CRM
- Build strong, trusted relationships and act as the go-to contact for performance support
- Share insight and feedback to support continuous improvement across the business
What success looks like
- Territory revenue growth and improved product penetration
- Strong compliance performance and reduced breaches
- Mystery shopping scores above 85%
- High levels of retailer satisfaction and engagement
What we’re looking for
- Experience in field sales, account management, retail operations or similar
- Strong commercial mindset with the ability to analyse data and identify opportunities
- Excellent communication and relationship‑building skills
- Confident coaching and influencing independent retailers
- Highly organised and comfortable working autonomously
- Experience working with small businesses or retail environments is desirable
A high‑impact role with real ownership of your territory. Opportunity to make a visible difference to retailer success. Work with a wide range of innovative products and services.
Retail Performance Manager in Cardiff employer: PayPoint plc.
At PayPoint, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As a Retail Performance Manager, you will enjoy competitive benefits including a generous salary, car allowance, and the opportunity for professional growth through hands-on coaching and relationship building with retailers. Our commitment to employee development and a collaborative environment ensures that you can make a meaningful impact while advancing your career in a fast-paced, innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Performance Manager in Cardiff
✨Tip Number 1
Get to know the company inside out! Research PayPoint’s products and services, and understand their impact on retailers. This will help you tailor your conversations and show that you're genuinely interested in driving their success.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 3
Prepare for the interview by practising your coaching techniques. Think of examples where you've successfully influenced others or improved performance. This will showcase your skills and align perfectly with what they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive—just what they need in a Retail Performance Manager!
We think you need these skills to ace Retail Performance Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Performance Manager role. Highlight your experience in field sales or retail operations, and don’t forget to showcase your data analysis skills. We want to see how you can drive commercial performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built relationships and driven results in previous positions. We love a good story!
Show Off Your Coaching Skills:Since coaching is a big part of this role, make sure to highlight any relevant experience you have. Share examples of how you've supported others to improve their performance. We’re all about helping retailers maximise their potential!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at PayPoint plc.
✨Know Your Numbers
As a Retail Performance Manager, you'll be expected to drive revenue growth and product penetration. Brush up on relevant data and metrics related to retail performance, and be ready to discuss how you've used data in past roles to identify opportunities and create action plans.
✨Showcase Your Coaching Skills
This role involves coaching and supporting retailers to improve their performance. Prepare examples of how you've successfully coached others in the past, focusing on your approach to building relationships and influencing outcomes.
✨Demonstrate Your Organisational Skills
With a structured programme of retailer visits, organisation is key. Be ready to talk about how you manage your time and prioritise tasks, especially when working autonomously. Share specific strategies or tools you use to stay organised.
✨Engage with the Company’s Products
Familiarise yourself with PayPoint’s products and services before the interview. Show genuine interest and be prepared to discuss how you would promote and grow adoption among retailers, highlighting any relevant experience you have with similar products.
