Retail Relationship Manager
Retail Relationship Manager

Retail Relationship Manager

Cardiff Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage relationships with retailers, install products, and provide training.
  • Company: Join PayPoint Network Ltd, a leader in retail payment solutions.
  • Benefits: Enjoy a competitive salary, company car allowance, and commission potential.
  • Why this job: Be part of a dynamic team, drive sales, and make an impact in the retail sector.
  • Qualifications: Experience in planning, territory management, and customer relations is preferred.
  • Other info: Flexibility to travel and strong interpersonal skills are essential.

The predicted salary is between 30000 - 42000 £ per year.

Job Details: Retail Relationship Manager

Full details of the job.

Vacancy Name: Retail Relationship Manager

Vacancy No: VN481

Employment Type: Full-Time

Business Name: PayPoint Network Ltd

Location: Cardiff

This role covers Cardiff, Swansea, Newport, and surrounding areas.
Base salary is £30,657 plus a company car or car allowance of £4,000, with commission bringing the OTE up to around £45k.

What will I be doing day to day:

  • Installing PayPoint products, providing training and early life support to new retailers.
  • Selling PayPoint products proactively within the territory.
  • Planning effectively using CRM, prioritising calls based on opportunity and directives from your line manager.
  • Preparing for each call with SMART objectives to develop retailer business and increase PayPoint penetration.
  • Visiting all leads and opportunities within lead generation SLAs.
  • Participating in team days and presentations.
  • Maintaining in-depth knowledge of PayPoint products, including EPOS.
  • Ensuring high standards in work, contract completion, and ID capture in line with policies.
  • Exhibiting professional conduct, appearance, and values.
  • Obtaining Trust Pilot reviews when exceeding retailer expectations.

What experience should I have already:

  • Proven planning and preparation skills.
  • Experience working under pressure and delivering results.
  • Territory and account management experience.
  • Ability to set and achieve SMART objectives.
  • CRM system proficiency (desirable).
  • Market sector, product, and competitor knowledge (desirable).

Other things to know:

  • Flexibility to travel.
  • Strong planning, organisational, and interpersonal skills.
  • Good decision-making and data analysis skills.
  • Customer-focused and target-driven.
  • Ability to multitask and communicate effectively.
  • IT literacy, self-motivation, resilience, and tenacity.

Description

To deliver sales volumes, revenue growth, installation, and training across PayPoint products within a UK territory.

Key Responsibilities

Building and nurturing strong retailer relationships across the territory.

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Retail Relationship Manager employer: PayPoint plc.

At PayPoint Network Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and collaboration. Our Retail Relationship Managers enjoy competitive salaries, generous commission structures, and the flexibility of a company car or allowance, all while working in the vibrant areas of Cardiff, Swansea, and Newport. With a strong focus on employee development and a commitment to exceeding retailer expectations, we provide our team with the tools and support needed to thrive in their roles.
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Contact Detail:

PayPoint plc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Relationship Manager

✨Tip Number 1

Familiarise yourself with PayPoint products and services. Understanding the ins and outs of what you’ll be selling will not only boost your confidence but also help you engage retailers more effectively during your visits.

✨Tip Number 2

Brush up on your CRM skills. Since you'll be using a CRM system to manage your territory, being proficient in it will allow you to prioritise leads and track your progress efficiently, making you a more effective candidate.

✨Tip Number 3

Prepare for your interviews by setting SMART objectives related to sales and relationship management. This will demonstrate your ability to plan and achieve targets, which is crucial for the Retail Relationship Manager role.

✨Tip Number 4

Network with current or former employees of PayPoint if possible. They can provide valuable insights into the company culture and expectations, helping you tailor your approach and stand out during the selection process.

We think you need these skills to ace Retail Relationship Manager

Relationship Management
Sales Skills
Territory Management
CRM Proficiency
Planning and Organisation
Customer Service Orientation
Communication Skills
Training and Support
Market Knowledge
Data Analysis
Time Management
Problem-Solving Skills
Flexibility and Adaptability
Self-Motivation
Resilience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in territory and account management, as well as any previous roles that required planning and preparation skills. Use specific examples to demonstrate your ability to meet SMART objectives.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Retail Relationship Manager position at PayPoint Network Ltd. Mention your understanding of their products and how your skills align with the responsibilities outlined in the job description.

Showcase Relevant Skills: Emphasise your customer-focused approach and ability to multitask. Highlight your experience with CRM systems if applicable, and provide examples of how you've successfully built relationships in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at PayPoint plc.

✨Know Your Products Inside Out

Make sure you have a solid understanding of PayPoint products, especially EPOS systems. Being able to discuss their features and benefits confidently will impress your interviewers and show that you're prepared for the role.

✨Demonstrate Your Planning Skills

Prepare to discuss how you plan and prioritise your calls using CRM systems. Share specific examples of how you've set SMART objectives in previous roles to achieve results, as this is crucial for the Retail Relationship Manager position.

✨Showcase Your Relationship-Building Abilities

Be ready to talk about your experience in building and nurturing relationships with retailers. Highlight any successful strategies you've used to maintain strong connections and how you’ve exceeded expectations in past roles.

✨Exhibit Professionalism and Resilience

During the interview, demonstrate your professional conduct and appearance. Discuss how you handle pressure and maintain high standards in your work, as well as your ability to multitask and stay motivated in challenging situations.

Retail Relationship Manager
PayPoint plc.
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  • Retail Relationship Manager

    Cardiff
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-09-02

  • P

    PayPoint plc.

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