Customer Experience Leader: Journeys, Insights & Impact in Grantham

A customer-focused organization is seeking a Head Of Customer Experience to lead CX strategy and ensure optimal experiences across channels. The ideal candidate will demonstrate strong leadership in customer experience, understand customer behavior, and have experience with NPS and CSAT metrics. This role offers a competitive salary between £70,000 and £75,000 based on experience. Join our team to make a meaningful impact on individuals facing financial challenges.
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