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- Tasks: Lead and inspire a team of Debt Advisers to support individuals in financial need.
- Company: PayPlan, a compassionate company dedicated to helping people manage their debts.
- Benefits: Free parking, gym membership discounts, charity days, and wellness support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong leadership skills and understanding of debt solutions required.
- Other info: Join a supportive culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Hours: Full Time, Monday-Friday, 40 hours per week (35 working hours and a paid 1 hr lunch break a day)
About the Role
Here at PayPlan, we are looking for a motivational leader with a passion for helping people to join our team as a DMP Team Manager. Ideally you will thrive in a fast‑paced environment where you can develop others, drive performance, and make a real difference to customers in financial need.
What would you be doing as a DMP Team Manager here at Payplan?
We’re looking for a dynamic and empathetic Team Manager to lead and inspire our team of Debt Advisers. A Debt Advisor’s role is to support individuals on Debt Management Plans (DMP) by providing the guidance, resources, and ongoing support they need to effectively manage and repay their unsecured debts.
Responsibilities
- Lead a team of Debt Advisers, ensuring high‑quality financial guidance is provided.
- Manage performance, setting KPIs, and driving continuous improvement through coaching and mentoring.
- Create a positive and supportive team culture, empowering individuals to succeed.
- Ensure smooth collaboration between office‑based and remote team members.
- Implement and embed change management initiatives.
- Identify areas for improvement and make recommendations for positive change.
- Uphold Consumer Duty principles in daily operations.
- Champion continuous improvement and new ways of working at every opportunity.
About You
- Strong leadership and people management skills.
- A good understanding of debt solutions and financial regulations.
- Excellent communication and interpersonal abilities.
- A problem‑solver with great attention to detail.
- Confident in handling challenging conversations around performance.
- Proficient in Microsoft Office.
About PayPlan
We believe that everyone should be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer‑focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst enjoying what you do!
Benefits
- Free on‑site parking at all our office locations
- Subsidised Gym Membership with local gym
- Cycle to work scheme
- Referral scheme – you can be rewarded for referring friends and family to join the team too!
- 2 charity days a year for our employees to use for a charity close to them
- Access to an inhouse Financial Advisor
- Access to our 24/7 Employee Assistance Programme
- Dedicated Wellbeing Champions across the business with wellbeing rooms at all office locations
- Access to JAAQ at work – a Mental Wellbeing Platform giving you access to videos and support whenever you need it
- Health Med Wellness – Wellness and Performance hub
- Discounts on many Highstreet stores
- Enhanced benefits for long‑serving employees, including additional holiday and much more
If this sounds like the role for you, apply now or get in touch if you’d like further information. If you require any adjustments to assist you in applying, please contact the HR team at PayPlan. Your application matters to us. Every application we receive is manually reviewed by our recruitment team — we do not use AI or automated systems to screen candidates. We’re committed to giving each applicant fair and thoughtful consideration.
Debt Advice Team Manager Totemic House Payplan in Grantham employer: PayPlan Partnership Limited
Contact Detail:
PayPlan Partnership Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Advice Team Manager Totemic House Payplan in Grantham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a DMP Team Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by researching PayPlan and understanding their values. Be ready to discuss how your leadership style aligns with their mission of empathy and support. Show them you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your experience in managing teams and driving performance, as well as your approach to handling challenging conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Debt Advice Team Manager Totemic House Payplan in Grantham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see how you connect with our mission at PayPlan and how you can inspire others in the role of DMP Team Manager.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your leadership experience and any relevant skills that align with managing a team of Debt Advisers. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your experiences and achievements. We appreciate clarity, especially when it comes to understanding your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at PayPlan. We can’t wait to hear from you!
How to prepare for a job interview at PayPlan Partnership Limited
✨Know Your Stuff
Make sure you brush up on debt solutions and financial regulations before the interview. Understanding the ins and outs of Debt Management Plans (DMP) will show that you're serious about the role and can lead your team effectively.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others, managed performance, or implemented change. This will help demonstrate your ability to inspire and drive results at PayPlan.
✨Emphasise Empathy
Since PayPlan values empathy and respect, be ready to discuss how you handle sensitive conversations. Share experiences where you've supported individuals in challenging situations, showcasing your understanding and compassion.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team culture and ongoing initiatives at PayPlan. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and work style.
