At a Glance
- Tasks: Drive acquisition strategy and performance for PayPal Credit in the UK.
- Company: Join a leading fintech company with a focus on innovation and growth.
- Benefits: Enjoy generous paid time off, healthcare, and a flexible hybrid work model.
- Other info: Collaborative environment with opportunities for personal and professional development.
- Why this job: Make a real impact on customer outcomes and drive sustainable growth.
- Qualifications: 5+ years in consumer credit or fintech; strong analytical and stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
The Senior Manager, PayPal Credit UK – Acquisition Strategy & Delivery is responsible for owning the acquisition strategy and performance for PayPal Credit in the UK, while also supporting the wider team on the end-to-end delivery of major cross-functional initiatives across the product. The role combines strategic thinking, commercial delivery and cross-functional execution to drive sustainable growth, strong customer outcomes and portfolio performance.
Essential Responsibilities
- Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities.
- Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
- Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities.
- Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value.
- Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
- Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions — ensuring the technical design and implementation align with growth, commercial, and customer experience objectives.
- Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
- Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.
Minimum Qualifications
- 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
Acquisition Strategy and Performance
- Own the acquisition strategy for PayPal Credit UK across relevant customer, merchant and PayPal channels.
- Identify growth opportunities by segment, vertical, customer journey and partner, using data and insight to prioritise the highest-impact opportunities.
- Monitor and optimise acquisition performance across the funnel, including traffic, conversion, approvals, first use and early-life engagement.
- Work closely with Risk, Analytics and Finance to ensure acquisition strategies deliver the right balance of volume, quality, profitability and customer outcomes.
- Shape test-and-learn plans across targeting, positioning, messaging, offer structure and customer journey design.
Delivery of Portfolio Initiatives
- Support the end-to-end delivery of key portfolio initiatives across PayPal Credit UK, helping to translate strategic priorities into clear plans, milestones and outcomes.
- Partner with Product, Risk, Analytics, Finance, Operations, Compliance and Technology to coordinate cross-functional delivery and ensure initiatives are implemented effectively.
- Contribute to the scoping, business casing, prioritisation and execution of initiatives across the customer lifecycle, including acquisition, engagement, servicing and portfolio performance.
- Help manage delivery risks, dependencies and stakeholder alignment across major programmes of work, ensuring issues are surfaced early and momentum is maintained.
- Support post-launch review and performance tracking to ensure initiatives deliver the expected customer, commercial and operational outcomes.
Performance Insight and Communication
- Build clear performance narratives for senior stakeholders, explaining what is driving results, where risks are emerging and what actions are needed.
- Use data to diagnose underperformance, identify root causes and translate findings into practical actions.
- Prepare updates, recommendations and materials for leadership forums, business reviews and strategic planning discussions.
Experience and Capabilities
- Strong experience in consumer credit, payments, fintech or financial services, ideally in acquisition, growth, portfolio or product delivery roles.
- Proven track record of owning commercial or customer-growth strategies and translating them into measurable outcomes.
- Experience leading cross-functional initiatives in a complex matrix environment.
- Strong analytical capability, with confidence interpreting performance data and turning insight into action.
- Good understanding of UK consumer credit, customer journeys and regulatory expectations.
- Excellent stakeholder management skills, with the ability to influence across functions and levels.
- Strong delivery focus, with the ability to manage multiple priorities and drive execution through others.
Leadership Profile
- Strategic but hands-on.
- Commercially minded and customer focused.
- Organised, structured and outcome driven.
- Comfortable operating across both detail and leadership-level narrative.
- Collaborative, resilient and able to work effectively through ambiguity.
Qualifications
- Bachelor’s degree or equivalent practical experience in Business, Finance, Economics, Marketing, Analytics or a related field is preferred.
- Significant relevant experience in consumer credit, payments, fintech or financial services may be considered in lieu of formal academic qualifications.
- Strong understanding of UK consumer credit, digital commerce and customer acquisition strategies is highly desirable.
- Experience working in a matrixed organisation and leading cross-functional initiatives is preferred.
- Advanced proficiency in Excel and PowerPoint is expected; experience with analytics, reporting and business performance tools is advantageous.
Benefits
We offer comprehensive, choice-based programs to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. Benefits include generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support mental health. PayPal’s hybrid work model provides a flexible balanced culture with remote and office days to suit each employee’s needs.
Equal Employment Opportunity
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.
Sr Manager, PayPal Credit – Acquisition Strategy & Delivery employer: PayPal
At PayPal, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our comprehensive benefits package prioritises employee wellbeing, including generous paid time off and healthcare coverage, while our hybrid work model ensures flexibility to meet individual needs. With ample opportunities for professional growth and a commitment to diversity and inclusion, PayPal is the ideal place for those seeking a meaningful career in the fintech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Manager, PayPal Credit – Acquisition Strategy & Delivery
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially in acquisition strategy and delivery.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive revenue growth and enhance customer outcomes. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sr Manager, PayPal Credit – Acquisition Strategy & Delivery
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in acquisition strategy and performance. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since this role involves a lot of data interpretation, be sure to include examples of how you've used data to drive decisions in previous roles. We love seeing candidates who can turn insights into action!
Highlight Cross-Functional Experience:This position requires collaboration across various teams, so share your experiences working in a matrix environment. Let us know how you’ve successfully influenced stakeholders and driven initiatives forward.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at PayPal
✨Know Your Numbers
For a role focused on acquisition strategy and performance, it's crucial to be familiar with key metrics. Brush up on your understanding of traffic, conversion rates, and customer engagement statistics. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your ability to shape long-term commercial strategies. Think about times when you identified growth opportunities or negotiated successful partnerships. This will demonstrate your strategic mindset and ability to deliver results.
✨Cross-Functional Collaboration is Key
This role requires working with various teams like Product, Risk, and Marketing. Be prepared to share experiences where you successfully collaborated across functions. Highlight your stakeholder management skills and how you influenced outcomes in a matrix environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges related to acquisition strategies or portfolio initiatives. Practice articulating your thought process and decision-making approach. This will show your problem-solving skills and readiness for the role.
