At a Glance
- Tasks: Drive acquisition strategy and performance for PayPal Credit in the UK.
- Company: Join a leading fintech company with a focus on innovation and growth.
- Benefits: Enjoy generous paid time off, healthcare, and a flexible hybrid work model.
- Other info: Collaborative environment with opportunities for personal and professional development.
- Why this job: Make a real impact on customer outcomes and drive sustainable growth.
- Qualifications: 5+ years in consumer credit or fintech; strong analytical and stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
The Senior Manager, PayPal Credit UK – Acquisition Strategy & Delivery is responsible for owning the acquisition strategy and performance for PayPal Credit in the UK, while also supporting the wider team on the end-to-end delivery of major cross-functional initiatives across the product. The role combines strategic thinking, commercial delivery and cross-functional execution to drive sustainable growth, strong customer outcomes and portfolio performance.
Essential Responsibilities
- Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities.
- Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
- Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritise high-impact growth opportunities.
- Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value.
- Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
- Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions — ensuring the technical design and implementation align with growth, commercial, and customer experience objectives.
- Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
- Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.
Minimum Qualifications
- 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
Acquisition Strategy and Performance
- Own the acquisition strategy for PayPal Credit UK across relevant customer, merchant and PayPal channels.
- Identify growth opportunities by segment, vertical, customer journey and partner, using data and insight to prioritise the highest-impact opportunities.
- Monitor and optimise acquisition performance across the funnel, including traffic, conversion, approvals, first use and early-life engagement.
- Work closely with Risk, Analytics and Finance to ensure acquisition strategies deliver the right balance of volume, quality, profitability and customer outcomes.
- Shape test-and-learn plans across targeting, positioning, messaging, offer structure and customer journey design.
Delivery of Portfolio Initiatives
- Support the end-to-end delivery of key portfolio initiatives across PayPal Credit UK, helping to translate strategic priorities into clear plans, milestones and outcomes.
- Partner with Product, Risk, Analytics, Finance, Operations, Compliance and Technology to coordinate cross-functional delivery and ensure initiatives are implemented effectively.
- Contribute to the scoping, business casing, prioritisation and execution of initiatives across the customer lifecycle, including acquisition, engagement, servicing and portfolio performance.
- Help manage delivery risks, dependencies and stakeholder alignment across major programmes of work, ensuring issues are surfaced early and momentum is maintained.
- Support post-launch review and performance tracking to ensure initiatives deliver the expected customer, commercial and operational outcomes.
Performance Insight and Communication
- Build clear performance narratives for senior stakeholders, explaining what is driving results, where risks are emerging and what actions are needed.
- Use data to diagnose underperformance, identify root causes and translate findings into practical actions.
- Prepare updates, recommendations and materials for leadership forums, business reviews and strategic planning discussions.
Experience and Capabilities
- Strong experience in consumer credit, payments, fintech or financial services, ideally in acquisition, growth, portfolio or product delivery roles.
- Proven track record of owning commercial or customer-growth strategies and translating them into measurable outcomes.
- Experience leading cross-functional initiatives in a complex matrix environment.
- Strong analytical capability, with confidence interpreting performance data and turning insight into action.
- Good understanding of UK consumer credit, customer journeys and regulatory expectations.
- Excellent stakeholder management skills, with the ability to influence across functions and levels.
- Strong delivery focus, with the ability to manage multiple priorities and drive execution through others.
Leadership Profile
- Strategic but hands-on.
- Commercially minded and customer focused.
- Organised, structured and outcome driven.
- Comfortable operating across both detail and leadership-level narrative.
- Collaborative, resilient and able to work effectively through ambiguity.
Qualifications
- Bachelor’s degree or equivalent practical experience in Business, Finance, Economics, Marketing, Analytics or a related field is preferred.
- Significant relevant experience in consumer credit, payments, fintech or financial services may be considered in lieu of formal academic qualifications.
- Strong understanding of UK consumer credit, digital commerce and customer acquisition strategies is highly desirable.
- Experience working in a matrixed organisation and leading cross-functional initiatives is preferred.
- Advanced proficiency in Excel and PowerPoint is expected; experience with analytics, reporting and business performance tools is advantageous.
Benefits
We offer comprehensive, choice-based programs to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. Benefits include generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support mental health. PayPal’s hybrid work model provides a flexible balanced culture with remote and office days to suit each employee’s needs.
Equal Employment Opportunity
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact.
Sr Manager, PayPal Credit – Acquisition Strategy & Delivery in London employer: PayPal
At PayPal, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, which includes generous paid time off, healthcare coverage, and resources for financial security and mental health support. With a focus on professional growth and a hybrid work model that promotes flexibility, we empower our employees to thrive while driving innovation in the fintech space.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Manager, PayPal Credit – Acquisition Strategy & Delivery in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially in acquisition strategy and delivery.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive revenue growth and enhance customer outcomes. Keep it concise and impactful—think of it as your personal elevator pitch.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate your fit for the position.
We think you need these skills to ace Sr Manager, PayPal Credit – Acquisition Strategy & Delivery in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in acquisition strategy and performance. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since this role involves a lot of data interpretation, be sure to include examples of how you've used data to drive decisions in previous roles. We love seeing candidates who can turn insights into action!
Highlight Cross-Functional Experience:This position requires collaboration across various teams, so share your experiences working in a matrix environment. We’re keen to know how you’ve influenced outcomes by working with different stakeholders.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at PayPal
✨Know Your Numbers
For a role focused on acquisition strategy, it's crucial to be familiar with key performance metrics. Brush up on your understanding of conversion rates, customer acquisition costs, and revenue growth figures. Being able to discuss these numbers confidently will show that you’re data-driven and results-oriented.
✨Understand the Market Landscape
Make sure you research the UK consumer credit market thoroughly. Understand the competitive landscape, key players, and current trends. This knowledge will help you articulate how you can contribute to PayPal Credit's growth and align with their strategic goals during the interview.
✨Prepare for Cross-Functional Collaboration Questions
Given the role’s emphasis on cross-functional execution, be ready to discuss your experience working with various teams. Prepare examples that highlight your ability to influence stakeholders and drive initiatives across different departments, showcasing your collaborative skills.
✨Showcase Your Strategic Thinking
The role requires a blend of strategic thinking and hands-on execution. Be prepared to discuss how you've shaped long-term strategies in previous roles. Use specific examples to illustrate how you’ve identified growth opportunities and implemented successful initiatives that drove measurable outcomes.
