At a Glance
- Tasks: Lead projects to enhance business continuity and resilience in a dynamic environment.
- Company: Join PayPal, a leader in the financial industry with a commitment to innovation.
- Benefits: Enjoy flexible work options, generous paid time off, and comprehensive health coverage.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact by ensuring operational resilience and compliance across global teams.
- Qualifications: 5+ years in business continuity or incident management; strong analytical and problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
Essential Responsibilities:
- Identify issues and recommend best practices for the administration of legal entities and subsidiaries.
- Lead functional projects and programs that contribute to business or process improvements.
- Analyze business trends to inform decision-making and enhance operational effectiveness.
- Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements.
- Oversee the maintenance of accurate corporate records and documentation.
Expected Qualifications:
- 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
- This position will play a key role in bridging effective management of the resiliency and business continuity framework and incident regulatory reporting requirements which enable PayPal to meet its obligations across regulated entities.
- Provide assurance to key business functions, third parties, and change projects on the strength and effectiveness of their resilience, business continuity, and disaster recovery plans.
- Ensure compliance with regulatory requirements and industry best practices for operational resilience.
- Support the maturing and implementation of the Operational Resiliency, Business Continuity and Incident Management Framework and champion its adoption through effective communication with all levels within the organization.
- Review critical teams, systems and third parties resilience plans (Business Continuity and Disaster Recovery) and test results.
- Collaborate with internal stakeholders across the company to monitor intra-group and third-party outsourced service provider relationships, driving resolution and timely closure of non-performance issues against agreed Service Level Agreements (SLAs).
- Provide oversight and development of controls, policies and standard operating procedures, including understanding obligations and developing operational procedures for each jurisdiction that is within the scope of regulatory incident reporting.
- Monitor incident queues and triage related data to identify and assess potentially reportable incidents.
- Document incidents analysis, key risk indicators, and metrics to calculate risk on both incidents and outsourcing service delivery.
- Keep abreast of all regulatory changes impacting framework/obligations (new and evolving regulations) and internal policy changes.
- Support key stakeholders in PayPal entities receiving services and assist with the collation and reporting of any data, queries, or remediation efforts relating to the services provided.
- Undertake ad-hoc projects as assigned, such as framework and operational improvements, strengthening of internal controls, streamlining reports and processes.
Key Contacts:
- Functional/Regional Risk and Compliance communities
- Incident Management teams
- Global Entity Management leadership
- Audit
- Legal
- Tax
Basic Qualifications:
- 4+ years in the financial industry or equivalent with proven experience in roles for business continuity/incident management portfolios.
- Experience with the UK and other global regulators.
- Knowledge on FCA, EBA & CSSF requirements.
- High personal resilience; a self-starter with energy and drive for results.
- A high degree of self-motivation is a given.
- Degree level education.
- Excellent English communication and written skills.
- Experience in partnering with and counselling senior leadership, particularly in the context of a rapidly changing and growth-oriented environment.
- Strong problem solving, operational process and analytical skills.
- High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment.
- Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions.
- Strong project management skills and change management experience.
Resilience and Business Continuity Manager in London employer: PayPal
At PayPal, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programs and career advancement opportunities, all while working in the vibrant and diverse environment of the UK & EU. Join us to be part of a forward-thinking team that values your expertise and contributions in the fast-paced world of payment processing.
StudySmarter Expert Advice🤫
We think this is how you could land Resilience and Business Continuity Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people know you’re on the hunt, the better your chances of landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and your professionalism.
We think you need these skills to ace Resilience and Business Continuity Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Resilience and Business Continuity Manager role. Highlight your relevant experience and skills that align with the job description, especially in business continuity and incident management.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve improved processes or contributed to operational effectiveness.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. This will help us quickly understand your qualifications and fit for the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to process it efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at PayPal
✨Know Your Stuff
Make sure you understand the key responsibilities of a Resilience and Business Continuity Manager. Brush up on your knowledge of regulatory requirements like FCA, EBA, and CSSF. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in business continuity and incident management. Highlight any projects where you improved processes or ensured compliance with regulations, as this will resonate well with the interviewers.
✨Ask Smart Questions
Come prepared with insightful questions about the company's approach to resilience and business continuity. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and work style.
✨Demonstrate Your Soft Skills
Since this role involves collaboration with various stakeholders, be ready to discuss how you've successfully worked in cross-functional teams. Emphasise your problem-solving skills and ability to communicate effectively, especially in high-pressure situations.
