Sr Manager, Product Growth

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two‑sided network at scale that connects hundreds of millions of merchants and consumers.

Job Description Summary

The Strategic Product Growth Manager is the commercial arm of the Product team, working in close partnership with sales teams and key merchants in the region to promote our latest solutions across the entire PayPal suite.

Essential Responsibilities

• Drive product strategy with cross‑functional stakeholders consistent with the shared vision for the product.
• Plan and implement the architectural roadmap that balances innovative design, technical implementation, regulatory requirements, time‑to‑market, customer needs, and product profitability.
• Assess the customer experience and needs in product requirements and decision making.
• Set up data gathering mechanisms relative to the metrics that inform the success of products, including usability studies, research, and market analysis.
• Lead workstreams to include analytics, customer discovery, market research, and competitive analysis to drive data‑driven decision‑making.
• Oversee product profitability measures, including budget.
• Plan operational mechanisms that drive execution and accountability, including Product Reviews, Operating Reviews, and Business Reviews.
• Interface with product leadership as needed.
• Partner with content strategists, data scientists, product designers, and user experience researchers.
• Maximise efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications

• Minimum of 12 years of relevant work experience and a Bachelor’s degree or equivalent experience.
• Previous management experience.

Additional Responsibilities & Preferred Qualifications

• Part of a team of payments experts delivering payment excellence for our enterprise merchant offering.
• Global role – interfacing with PayPal organizations, offices, teams, and our clients and partners.
• Evangelise – serve as a thought leader for enterprise merchants (merchant communication, conferences, partners, webinars, etc.).
• Client aptitude – direct involvement with global and large enterprise clients on an ongoing basis.
• Sales teams provide support and expert advice on strategic solutions with large enterprise merchants in Europe, Middle‑East, Africa, LATAM, or APAC.
• Distill the complex – key contributor for training and education in payments and the broader commerce ecosystem for the organization.
• A connector – partner with Product, Engineering, Finance, Support, Global Sales, Compliance, Legal, Professional Services, and Account Management, and leverage external partnerships to deliver for our business.

What You Need to Bring

• At least 12 years of experience in the payments industry, ideally online and in large enterprise, card and payment processing, agentic commerce in EMEA and across the globe.
• At least 5 years of experience in B2B sales and/or relationship building and business development.
• Experience identifying, developing, and contracting partner relationships for enterprise.
• Experience working with the processing and payout needs of enterprise merchants and marketplaces would be a plus.
• Experience in payment orchestration would be appreciated.
• Advanced and eloquent communicator, able to speak to Product, Engineering, and clients.
• Experience with B2B and Product software, including PowerPoint, Salesforce, Jira, SharePoint, etc.
• Bachelor’s Degree required, advanced degree preferred.
• Fluency in English required, other languages appreciated.

Benefits

At PayPal, we champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We provide a flexible work environment, employee share options, health and life insurance, and more.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities.

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.