At a Glance
- Tasks: Lead projects to enhance business resilience and ensure compliance with regulations.
- Company: Join PayPal, a leader in the financial industry focused on innovation and inclusivity.
- Benefits: Enjoy flexible work culture, generous paid time off, and comprehensive health coverage.
- Other info: Collaborate with diverse teams and drive meaningful change across the organisation.
- Why this job: Make a real impact by improving business continuity and resilience in a dynamic environment.
- Qualifications: 5+ years in business continuity or incident management, with strong analytical and problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
This job identifies issues and recommends best practices for legal entities, leads projects for business improvements, analyzes business trends, collaborates with stakeholders for compliance, and oversees maintenance of corporate records.
Essential Responsibilities
- Identify issues and recommend best practices for the administration of legal entities and subsidiaries.
- Lead functional projects and programs that contribute to business or process improvements.
- Analyze business trends to inform decision‑making and enhance operational effectiveness.
- Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements.
- Oversee the maintenance of accurate corporate records and documentation.
Minimum Qualifications
- 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
- This position will play a key role in bridging effective management of the resiliency and business continuity framework and incident regulatory reporting requirements which enable PayPal to meet its obligations across regulated entities.
- Provide assurance to key business functions, third parties, and change projects on the strength and effectiveness of their resilience, business continuity, and disaster recovery plans.
- Ensure compliance with regulatory requirements and industry best practices for operational resilience.
- Support the maturing and implementation of the Operational Resiliency, Business Continuity and Incident Management Framework and champion its adoption through effective communication with all levels within the organization.
- Review critical teams, systems and third parties resilience plans (Business Continuity and Disaster Recovery) and test results.
- Collaborate with internal stakeholders across the company to monitor intra‑group and third‑party outsourced service provider relationships, driving resolution and timely closure of non‑performance issues against agreed Service Level Agreements (SLAs).
- Provide oversight and development of controls, policies and standard operating procedures, including understanding obligations and developing operational procedures for each jurisdiction that is within the scope of regulatory incident reporting.
- Monitor incident queues and triage related data to identify and assess potentially reportable incidents.
- Document incidents analysis, key risk indicators, and metrics to calculate risk on both incidents and outsourcing service delivery.
- Keep abreast of all regulatory changes impacting framework/obligations (new and evolving regulations) and internal policy changes.
- Support key stakeholders in PayPal entities receiving services and assist with the collation and reporting of any data, queries, or remediation efforts relating to the services provided.
- Undertake ad‑hoc projects as assigned, such as framework and operational improvements, strengthening of internal controls, streamlining reports and processes.
Key Contacts
- Functional/Regional Risk and Compliance communities
- Incident Management teams
- Global Entity Management leadership
- Audit
- Legal
- Tax
Basic Qualifications
- 4+ years in the financial industry or equivalent with proven experience in roles for business continuity/incident management portfolios.
- Experience with the UK and other global regulators.
- Knowledge on FCA, EBA & CSSF requirements.
- High personal resilience, self‑starter with energy and drive for results; a high degree of self‑motivation is a given.
- Degree level education.
- Excellent English communication and written skills.
- Experience in partnering with and counselling senior leadership, particularly in the context of a rapidly changing and growth‑oriented environment.
- Strong problem solving, operational process and analytical skills.
- High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment.
- Ability to work within a matrix environment and cross‑functionally with commercial, operations and technology functions.
- Strong project management skills and change management experience.
Resilience and Business Continuity Manager in London employer: PayPal, Inc.
At PayPal, we pride ourselves on being an exceptional employer that champions a culture of inclusivity and personal growth. Our Resilience and Business Continuity Manager role offers the opportunity to work in a dynamic environment where you can lead impactful projects, collaborate with diverse teams, and contribute to our mission of building a fair global economy. With comprehensive benefits, generous paid time off, and a commitment to employee wellbeing, PayPal is dedicated to supporting your professional journey while ensuring a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Resilience and Business Continuity Manager in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like PayPal, Inc. looking for candidates who are engaged and informed.
We think you need these skills to ace Resilience and Business Continuity Manager in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at PayPal, Inc.. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at PayPal, Inc.
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with PayPal, Inc.’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
