At a Glance
- Tasks: Manage relationships and drive account strategies for large enterprise clients at PayPal.
- Company: Join PayPal, a leader in the payments industry with a focus on innovation.
- Benefits: Enjoy generous paid time off, healthcare coverage, and support for mental health.
- Other info: Collaborative environment with opportunities for continuous learning and career advancement.
- Why this job: Be a trusted advisor and make a real impact on merchant success and growth.
- Qualifications: 5+ years in account management or sales, ideally in payments or technology.
The predicted salary is between 60000 - 80000 £ per year.
Large Enterprise (LE) Account Manager responsible for managing relationships, overseeing account strategy, and identifying opportunities for portfolio growth. Acts as trusted advisor ensuring seamless onboarding, product adoption, ongoing support, and alignment with PayPal’s strategic goals.
Responsibilities
- Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long‑term value for merchants and PayPal.
- Drive revenue retention, upsell, and cross‑sell opportunities, consistently achieving sales quotas and exceeding KPIs.
- Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
- Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction and success.
- Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
- Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
- Anticipate future merchant needs through deep insights, fostering executive‑level alignment and long‑term partnership opportunities.
- Build and maintain strategic relationships with merchants, driving alignment with merchant goals and PayPal’s solutions.
- Coordinate cross‑functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
- Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
- Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
- Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.
Qualifications
- Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.
- Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs.
- Deep understanding of e‑commerce, merchant services, and payment solutions.
- Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross‑sell efforts.
- Expertise in building and maintaining strategic relationships, including with senior executives.
- Demonstrated ability to collaborate across cross‑functional teams, including product, engineering, and operations.
- Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
- Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
- Proficient in using CRM tools such as Salesforce to manage pipelines, forecast revenue, and report on sales activities.
- Collaborative and adaptable, thriving in a fast‑paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.
- Minimum of 5 years relevant experience and a Bachelor’s degree or equivalent combination of education and experience.
Benefits
PayPal offers comprehensive, choice‑based programs to support physical, emotional, and financial wellbeing, including generous paid time off, healthcare coverage for employees and families, and resources to create financial security and mental health support.
Equal Employment Opportunity
PayPal provides equal employment opportunity to all persons regardless of protected characteristics and provides reasonable accommodations for qualified individuals with disabilities.
Account Manager, Large Enterprise Commercial employer: PayPal, Inc.
PayPal is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a dynamic work culture that fosters collaboration and innovation. With comprehensive benefits including generous paid time off and robust healthcare coverage, employees are supported in achieving both personal and professional success. The role of Account Manager for Large Enterprise Commercial not only provides opportunities for strategic influence and relationship building but also aligns with PayPal's commitment to driving meaningful impact in the payments industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Large Enterprise Commercial
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like PayPal, Inc.. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Account Manager, Large Enterprise Commercial
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to PayPal, Inc..
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on PayPal, Inc.'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at PayPal, Inc.
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with PayPal, Inc..
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at PayPal, Inc. will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former PayPal, Inc. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.