Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a global research team and deliver actionable customer insights.
- Company: Join Payoneer, a global leader enabling businesses to transact worldwide.
- Benefits: Enjoy a collaborative culture with opportunities for remote work and professional growth.
- Why this job: Make a real impact by championing customer needs in product strategies.
- Qualifications: Proven experience in leading research teams and expertise in various research methods.
- Other info: Work with colleagues from over 190 markets and influence decision-making across the company.
The predicted salary is between 43200 - 72000 £ per year.
Payoneer’s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you’ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets.
What you’ll be spending your time on:
- Lead and Scale a Global Research Team: Manage and mentor a team of qualitative and quantitative researchers across multiple regions.
- Develop Research Methodologies: Define frameworks for customer research, ensuring a mix of qualitative, quantitative, and behavioral insights.
- Implement Research Tools & Processes: Select and integrate best-in-class research tools to enhance efficiency and scalability.
- Drive Customer Insights: Deliver actionable insights to product teams, marketing, sales, and leadership to inform product development and go-to-market strategies.
- Influence Decision-Making: Partner with stakeholders across the company to embed research into decision-making at all levels.
- Champion a Customer-Centric Culture: Advocate for the voice of the customer, ensuring their needs are central to our product and business strategies.
Have you done this kind of stuff?
- Proven experience leading research teams, preferably in a fintech, SaaS, or product-led organization.
- Expertise in both qualitative and quantitative research methods.
- Strong ability to translate complex research findings into clear, strategic recommendations.
- Experience with UX research, market research, and competitive analysis.
- Familiarity with research tools like Qualtrics, UserTesting, UnitQ, or similar platforms.
- Excellent stakeholder management skills and the ability to drive alignment across teams.
Not what you are looking for? Try these related job searches
#J-18808-Ljbffr
Products Research Director (London) employer: Payoneer
Contact Detail:
Payoneer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Products Research Director (London)
✨Tip Number 1
Familiarise yourself with the latest trends in fintech and SaaS. Understanding the current landscape will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the research and fintech sectors. Attend relevant events or webinars to connect with potential colleagues and gain insights into the company culture at Payoneer.
✨Tip Number 3
Prepare to discuss specific examples of how you've led research teams and implemented methodologies in previous roles. Be ready to showcase your ability to drive customer insights and influence decision-making.
✨Tip Number 4
Get hands-on experience with research tools mentioned in the job description, like Qualtrics or UserTesting. Familiarity with these platforms can set you apart and show your readiness to hit the ground running.
We think you need these skills to ace Products Research Director (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leading research teams, particularly in fintech or SaaS environments. Emphasise your expertise in both qualitative and quantitative research methods, as well as any familiarity with specific research tools mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your passion for customer-centric research and how your previous experiences align with Payoneer's mission. Use specific examples to demonstrate your ability to translate complex research findings into actionable insights.
Showcase Your Research Methodologies: When detailing your experience, focus on the research methodologies you have developed and implemented. Highlight any frameworks you’ve created for customer research that blend qualitative, quantitative, and behavioural insights.
Highlight Stakeholder Management Skills: Payoneer values strong stakeholder management skills. Be sure to include examples of how you've successfully partnered with various teams to embed research into decision-making processes, showcasing your ability to drive alignment across departments.
How to prepare for a job interview at Payoneer
✨Showcase Your Leadership Experience
As a Products Research Director, you'll be leading a global team. Be prepared to discuss your previous leadership roles, how you mentored your team, and the impact of your guidance on their performance.
✨Demonstrate Research Methodology Expertise
Familiarise yourself with various research methodologies. Be ready to explain how you've developed frameworks for customer research in the past, and how you ensure a balance between qualitative and quantitative insights.
✨Highlight Your Stakeholder Management Skills
This role requires excellent collaboration across teams. Prepare examples of how you've successfully partnered with stakeholders to embed research into decision-making processes and drive alignment.
✨Be Ready to Discuss Tools and Processes
Since implementing research tools is key, know the platforms you're familiar with, like Qualtrics or UserTesting. Be prepared to discuss how you've integrated these tools to enhance research efficiency and scalability.
