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- Tasks: Lead a global research team and develop customer insights to drive product strategies.
- Company: Payoneer empowers businesses worldwide to access the global economy effortlessly.
- Benefits: Enjoy a diverse work culture, remote options, and opportunities for professional growth.
- Why this job: Join a mission-driven company that values customer-centric innovation and teamwork.
- Qualifications: Proven leadership in research, expertise in qualitative and quantitative methods, and strong stakeholder management.
- Other info: Work with a global community across 190 markets, making a real impact on businesses.
The predicted salary is between 54000 - 84000 £ per year.
Payoneer’s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you’ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets.
What you’ll be spending your time on:
- Lead and Scale a Global Research Team: Manage and mentor a team of qualitative and quantitative researchers across multiple regions.
- Develop Research Methodologies: Define frameworks for customer research, ensuring a mix of qualitative, quantitative, and behavioral insights.
- Implement Research Tools & Processes: Select and integrate best-in-class research tools to enhance efficiency and scalability.
- Drive Customer Insights: Deliver actionable insights to product teams, marketing, sales, and leadership to inform product development and go-to-market strategies.
- Influence Decision-Making: Partner with stakeholders across the company to embed research into decision-making at all levels.
- Champion a Customer-Centric Culture: Advocate for the voice of the customer, ensuring their needs are central to our product and business strategies.
Have you done this kind of stuff?
- Proven experience leading research teams, preferably in a fintech, SaaS, or product-led organization.
- Expertise in both qualitative and quantitative research methods.
- Strong ability to translate complex research findings into clear, strategic recommendations.
- Experience with UX research, market research, and competitive analysis.
- Familiarity with research tools like Qualtrics, UserTesting, UnitQ, or similar platforms.
- Excellent stakeholder management skills and the ability to drive alignment across teams.
Products Research Director employer: Payoneer
Contact Detail:
Payoneer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Products Research Director
✨Tip Number 1
Network with professionals in the fintech and SaaS industries. Attend relevant conferences, webinars, or meetups to connect with potential colleagues and learn about the latest trends in research methodologies.
✨Tip Number 2
Familiarise yourself with the specific research tools mentioned in the job description, such as Qualtrics and UserTesting. Consider taking online courses or tutorials to enhance your skills and demonstrate your proficiency during interviews.
✨Tip Number 3
Prepare to discuss your previous experience leading research teams. Be ready to share specific examples of how you’ve developed research methodologies and delivered actionable insights that influenced product development.
✨Tip Number 4
Showcase your stakeholder management skills by preparing examples of how you've successfully collaborated with cross-functional teams. Highlight instances where your research has directly impacted decision-making processes within an organisation.
We think you need these skills to ace Products Research Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Products Research Director position at Payoneer. Tailor your application to highlight relevant experiences that align with their mission and the specific tasks outlined in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience leading research teams, particularly in fintech or product-led organisations. Provide specific examples of how you've developed research methodologies and delivered actionable insights in previous roles.
Showcase Your Skills: Make sure to showcase your expertise in both qualitative and quantitative research methods. Mention any familiarity with research tools like Qualtrics or UserTesting, as well as your ability to translate complex findings into strategic recommendations.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for customer-centric research. Discuss how you can champion a customer-centric culture at Payoneer and influence decision-making across teams.
How to prepare for a job interview at Payoneer
✨Showcase Your Leadership Skills
As a Products Research Director, you'll be leading a global team. Be prepared to discuss your previous experiences in managing and mentoring research teams, highlighting specific examples of how you've developed talent and fostered collaboration.
✨Demonstrate Research Methodology Expertise
Familiarise yourself with various research methodologies, both qualitative and quantitative. Be ready to explain how you've applied these methods in past projects and how they can be tailored to meet the needs of Payoneer's diverse customer base.
✨Prepare for Stakeholder Engagement
Since influencing decision-making is key, think about how you've successfully partnered with stakeholders in the past. Prepare examples that illustrate your ability to communicate research findings effectively and drive alignment across different teams.
✨Emphasise Customer-Centricity
Payoneer values a customer-centric culture. Be ready to discuss how you've championed the voice of the customer in your previous roles, and provide examples of how customer insights have shaped product development and business strategies.
