Our payments infrastructure, purpose-built for in-person commerce, is game changing. The results take care of themselves. The roleWe're looking for a strategic, commercially-focused Account Manager to champion and grow our most valuable customer relationships. Combining deep relationship-building with data-driven strategy, you'll help our customers thrive by expanding their use of our growing suite of products. Serve as the primary commercial point of contact, building deep, trusted relationships with key stakeholders across your portfolio. Lead complex commercial discussions, contract renewals, and pricing negotiations to secure long-term customer commitments. Drive account health and customer satisfaction, using data to identify potential risks and deploy effective retention strategies. Maintain a consistent communication rhythm with clients to review account health, ensuring maximum retention and optimal expansion timing. A background in enterprise account management or strategic sales, with a history of meeting or exceeding revenue and retention targets. Experience managing the post-sale commercial lifecycle, including contract renewals, pricing negotiations, and account expansions. Strong executive presence and presentation skills, with the ability to command C-suite conversations. A logical and analytical approach to problem-solving, with the ability to navigate data and people to find answers. A background in the payments industry or a proven track record selling to retail and hospitality businesses is preferred. That's why we have an office-first culture. This means working from the office 4+ days per week. Our social hubs make it easy. Diversity, equity, and inclusion at DojoFrom local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. LI-Hybrid
Manager, Account Executive in London employer: PaymentSense
At Dojo, we pride ourselves on being an exceptional employer that values our people as our greatest asset. With an office-first culture that encourages collaboration and innovation, our employees enjoy a dynamic work environment designed for both focus and creativity. We offer robust growth opportunities, a commitment to diversity and inclusion, and the chance to be part of a game-changing team in the payments industry, all while working in vibrant office spaces across Europe.
