Our payments infrastructure, purpose-built for in-person commerce, is game changing.The results take care of themselves.The roleAs our Lead Digital Designer, you will shape Dojo’s digital presence across our website, paid media, and CRM channels. Sitting at the intersection of Brand and Performance, you will combine systematic design thinking with creative flair to craft digital experiences that elevate our brand and drive commercial growth.Embedded within our In-House Brand Creative Studio and reporting to the Head of Creative and Content, you will lead hands-on design while managing and mentoring a midweight designer. You will govern our Brand Hub and Digital Asset Management (DAM) system, ensuring our visual identity scales seamlessly across markets. We champion an office-first culture (4 days in the office, 1 day working from home) built on close collaboration and innovation.Lead UX/UI and website design across our landing pages and conversion journeys, delivering responsive designs, interactive prototypes, and engineering-ready handoffs in Figma.Build and evolve scalable design frameworks and modular templates for paid performance marketing and CRM (Braze) to enable efficient, high-volume creative testing.Partner with Copy, Web Channel, MarTech, and Performance teams to translate analytics, user testing, and CRO insights into continuous creative improvements.Govern and evolve our digital design systems, Brand Hub, and Digital Asset Management (DAM) platform to ensure visual consistency across all touchpoints.Line manage and mentor a midweight designer, providing clear direction, conducting visual reviews, and championing high creative standards.Proven track record in a senior or lead digital design role within an in-house creative team or digital agency.Deep expertise in marketing website design, responsive layouts, intuitive user flows, and conversion-focused digital brand execution.Experience developing and maintaining modular design systems optimized for high-volume paid marketing and CRM campaigns.Mastery of Figma and Adobe Creative Cloud, with an appreciation for integrating modern AI workflow tools into creative processes.A strong portfolio showcasing high-fidelity digital work across web, email, and paid channels that balances brand storytelling with commercial performance.That's why we have an office-first culture. This means working from the office 4+ days per week.Our social hubs make it easy. Diversity, equity, and inclusion at DojoFrom local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. LI-Hybrid
Lead Digital Designer - Creative Agency in London employer: PaymentSense
At Dojo, we pride ourselves on being an exceptional employer that values our people as our greatest asset. With an office-first culture that encourages collaboration and innovation, our employees enjoy a dynamic work environment designed for both focus and creativity. We offer robust growth opportunities, a commitment to diversity and inclusion, and the chance to be part of a game-changing team in the payments industry, all while working in vibrant office spaces across Europe.
