At a Glance
- Tasks: Lead global fraud operations and shape a sustainable fraud framework.
- Company: High-growth international payments platform with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team during a transformative period in the company.
- Why this job: Make a significant impact in fraud prevention while driving commercial success.
- Qualifications: Extensive experience in fraud leadership within regulated payment environments.
The predicted salary is between 100000 - 150000 £ per year.
Location: London, Hybrid (1 day per week minimum in London office)
We have been engaged by our client, a high growth, regulated, international payments and embedded finance platform, to support them in hiring a Global Fraud Director to join their leadership team. This is a pivotal role at a busy time of significant business change, and the successful candidate will play a central role in shaping and embedding a sustainable global fraud framework.
This position sits within the first line fraud and financial crime function and carries global responsibility across card, banking & payment products. The Global Fraud Director will define and execute the global fraud strategy, ensuring robust prevention and detection capabilities while enabling commercial growth and delivering strong customer outcomes. They will provide strategic and operational leadership across fraud operations, technology, and controls, acting as the senior fraud subject matter expert across the company, as they continue to scale B2B and B2B2C payment programmes.
More about the role
- Oversee global fraud operations including alert handling, rule optimisation, chargeback management, loss mitigation, and external agency requests
- Build and lead a high-performing global fraud team with clear objectives, performance metrics, and accountability
- Lead the fraud function through a period of change, as we transition to a global domain-based structure
- Continuously enhance fraud detection rules, workflows, scoring models, and monitoring logic across fraud and case management platforms
- Provide expert fraud risk guidance to Executive, Product, Technology, Compliance, Risk, and Operations teams
- Lead fraud input into the design and implementation of a new financial crime technology stack
- Establish and maintain global fraud policies, procedures, and control documentation
- Manage relationships with payment schemes, banking partners, processors, and customers in relation to fraud events and chargebacks
- Lead the fraud function through a period of operating model transformation, transitioning to a global domain-based structure
- Design and deliver clear MI and reporting frameworks for senior stakeholders
More about you
- Significant senior-level fraud leadership experience within a regulated EMI, card issuer, payments processor, gateway or payments fintech
- Deep expertise in card and banking payments fraud, including strong knowledge of 3DS configuration, contactless risk, transaction monitoring, and fraud prevention at scale
- Strong understanding of card scheme and chargeback rules (Visa and Mastercard)
- Proven experience leading teams through change, including operating model redesign and systems implementation
- Demonstrated ability to build high-performing, accountable teams with a continuous improvement mindset
- Excellent stakeholder management and communication skills
- Strong organisational capability with the ability to manage multiple priorities in a fast-paced environment
Global Fraud Director - Payments in London employer: Payments Recruitment Limited
Join a dynamic fintech scale-up that is revolutionising the eCommerce landscape by providing innovative tools to combat fraud and chargebacks. As a Senior Growth Partnerships Manager, you will enjoy a fully remote work environment, fostering a culture of autonomy and creativity while driving significant growth through strategic partnerships. With ample opportunities for professional development and a clear path to leadership, this role offers a rewarding chance to make a meaningful impact in the fast-paced world of fintech.
Contact Details:
Payments Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Global Fraud Director - Payments in London
✨Tap into Campus Networks
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like Payments Recruitment Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Global Fraud Director - Payments in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Payments Recruitment Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Payments Recruitment Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Payments Recruitment Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Payments Recruitment Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Payments Recruitment Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Payments Recruitment Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
