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- Tasks: Lead global fraud operations and shape a sustainable fraud framework.
- Company: High-growth international payments platform with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a significant impact in fraud prevention while driving commercial success.
- Qualifications: Extensive fraud leadership experience in regulated payment environments.
- Other info: Join a dynamic team during a transformative period in the company.
The predicted salary is between 72000 - 108000 £ per year.
Location: London, Hybrid (1 day per week minimum in London office)
We have been engaged by our client, a high growth, regulated, international payments and embedded finance platform, to support them in hiring a Global Fraud Director to join their leadership team. This is a pivotal role at a busy time of significant business change, and the successful candidate will play a central role in shaping and embedding a sustainable global fraud framework.
This position sits within the first line fraud and financial crime function and carries global responsibility across card, banking & payment products. The Global Fraud Director will define and execute the global fraud strategy, ensuring robust prevention and detection capabilities while enabling commercial growth and delivering strong customer outcomes. They will provide strategic and operational leadership across fraud operations, technology, and controls, acting as the senior fraud subject matter expert across the company, as they continue to scale B2B and B2B2C payment programmes.
More about the role- Oversee global fraud operations including alert handling, rule optimisation, chargeback management, loss mitigation, and external agency requests
- Build and lead a high-performing global fraud team with clear objectives, performance metrics, and accountability
- Lead the fraud function through a period of change, as we transition to a global domain-based structure
- Continuously enhance fraud detection rules, workflows, scoring models, and monitoring logic across fraud and case management platforms
- Provide expert fraud risk guidance to Executive, Product, Technology, Compliance, Risk, and Operations teams
- Lead fraud input into the design and implementation of a new financial crime technology stack
- Establish and maintain global fraud policies, procedures, and control documentation
- Manage relationships with payment schemes, banking partners, processors, and customers in relation to fraud events and chargebacks
- Lead the fraud function through a period of operating model transformation, transitioning to a global domain-based structure
- Design and deliver clear MI and reporting frameworks for senior stakeholders
- Significant senior-level fraud leadership experience within a regulated EMI, card issuer, payments processor, gateway or payments fintech
- Deep expertise in card and banking payments fraud, including strong knowledge of 3DS configuration, contactless risk, transaction monitoring, and fraud prevention at scale
- Strong understanding of card scheme and chargeback rules (Visa and Mastercard)
- Proven experience leading teams through change, including operating model redesign and systems implementation
- Demonstrated ability to build high-performing, accountable teams with a continuous improvement mindset
- Excellent stakeholder management and communication skills
- Strong organisational capability with the ability to manage multiple priorities in a fast-paced environment
Global Fraud Director - Payments employer: Payments Recruitment Limited
Contact Detail:
Payments Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Fraud Director - Payments
✨Tip Number 1
Network like a pro! Reach out to connections in the payments and fraud sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by diving deep into the company’s fraud strategies. Familiarise yourself with their products and any recent news. This shows you’re genuinely interested and ready to contribute to their global fraud framework.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've built high-performing teams and led them through change. Use specific examples that highlight your expertise in fraud prevention and detection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Global Fraud Director - Payments
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Fraud Director role. Highlight your relevant experience in fraud leadership and payments, and don’t forget to showcase your achievements in building high-performing teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description, especially around fraud strategy and operational leadership.
Showcase Your Expertise: In your application, be sure to highlight your deep expertise in card and banking payments fraud. Discuss your knowledge of 3DS configuration and chargeback rules, as these are key to the role and will catch our eye!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Payments Recruitment Limited
✨Know Your Fraud Landscape
Before the interview, dive deep into the current trends and challenges in fraud prevention within the payments sector. Familiarise yourself with the latest technologies and strategies that are shaping the industry. This will not only show your expertise but also demonstrate your commitment to staying ahead in a rapidly evolving field.
✨Showcase Leadership Experience
Prepare specific examples of how you've successfully led teams through change, especially in high-pressure environments. Highlight your experience in building high-performing teams and how you’ve implemented effective fraud strategies. Use metrics to back up your achievements; numbers speak volumes!
✨Understand the Business Impact
Be ready to discuss how fraud management aligns with commercial growth and customer outcomes. Think about how your strategies can enhance the overall business model. This shows that you’re not just focused on fraud prevention but also on contributing to the company’s success.
✨Engage with Stakeholders
Prepare to talk about your approach to stakeholder management. Think of examples where you’ve effectively communicated complex fraud issues to non-experts. This is crucial for a role that requires collaboration across various departments, so showing your ability to bridge gaps will set you apart.