Operations Manager - Merchant Services

Operations Manager - Merchant Services

Full-Time 40000 - 45000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Coordinate payment terminal operations and manage inventory in a fast-paced environment.
  • Company: Dynamic scale-up payments business with a focus on innovation.
  • Benefits: Competitive salary, bonus, 29 days holiday, and flexible hybrid working.
  • Other info: Opportunity for growth in a supportive and innovative workplace.
  • Why this job: Join a creative team and tackle exciting challenges in the payments industry.
  • Qualifications: Experience in payments preferred; strong problem-solving and organisational skills required.

The predicted salary is between 40000 - 45000 £ per year.

  • Overview
  • Operations Manager - Merchant Services / Payments
  • Pattern: Full time, hybrid, 3 days office, 2 days home based (flexible)

Package: £40k-45k + bonus & benefits, 29 days holiday

We are currently hiring for a fantastic opportunity within a well established scale-up payments business, for an Operations superstar to take ownership of various operational tasks across the business.

This role requires a creative & switched on individual who is excited by challenges and eager to contribute to a busy & fast-paced environment.

Responsibilities

  • You will be coordinating procurement, distribution, and collection of payment terminals and related assets.
  • Monitor and manage inventory levels of terminals and other equipment.
  • Respond to and manage requests and inquiries related to payment terminals and services, thinking creatively to resolve any issues.
  • Assist in processing and tracking financial transactions, including leases, funding, and invoice reconciliation.
  • Maintain and update financial records and reports within the company’s systems, ensuring accuracy.
  • Support the finance team with reconciliations and fund management, proactively identifying areas for improvement.
  • Manage approval processes for refunds and other financial requests, ensuring timely resolution.
  • Oversee the onboarding process for new clients, ensuring all steps are completed accurately and efficiently, with a focus on innovative solutions.

Qualifications and Experience

  • Ideally you would have prior experience in the payments industry, working within an ISO, acquirer or merchant services business, so you already have a good understanding of terminals & payments operations generally, especially around managing stock, onboarding & financial operations.

If you feel your work experience isn't perfect but you could still add value to this role, please tell us how!

  • A creative mindset with strong problem-solving abilities and the ability to think on your feet.
  • Strong organisational skills and attention to detail, with the capacity to manage multiple tasks and priorities.
  • #J-18808-Ljbffr

Operations Manager - Merchant Services employer: Payments Recruitment

Join a dynamic scale-up payments business in West London, where innovation meets opportunity. As an Operations Manager, you'll thrive in a supportive work culture that values creativity and problem-solving, with flexible hybrid working arrangements and generous benefits including 29 days of holiday. This role not only offers competitive compensation but also fosters professional growth, making it an ideal environment for those eager to make a meaningful impact in the fast-paced world of merchant services.

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Contact Details:

Payments Recruitment Recruitment Team

We think you need these skills to ace Operations Manager - Merchant Services

Procurement Coordination
Inventory Management
Financial Transaction Processing
Invoice Reconciliation
Financial Record Maintenance
Fund Management
Client Onboarding