Paymentology is seeking a VP Client Success & Experience to lead its global post-onboarding client organization, combining Customer Support and Client Success Operations into a unified function. You will partner with Account Management and serve as the key technical and product partner for clients, driving adoption, retention, and measurable value at scale.
This strategic leadership role focuses on AI-enabled client experiences, health metrics, and proactive engagement across markets.
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VP, Global Client Success & Experience (UK) employer: Paymentology
At Paymentology, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for advancement within the rapidly evolving fintech landscape. Located in a vibrant tech hub, we offer a dynamic work environment where your contributions directly impact client success and experience, making every day rewarding and meaningful.
