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- Tasks: Lead UX design for AI-driven digital experiences and create intuitive interfaces.
- Company: Join a high-growth tech organisation at the forefront of AI innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Shape the future of AI-powered design and make a real impact.
- Qualifications: 6-10+ years in UX or product design with strong leadership skills.
- Other info: Collaborative environment with a focus on ethical AI principles.
The predicted salary is between 48000 - 84000 £ per year.
PaymentGenes is proud to be partnering with a high-growth, international technology organisation to appoint a Senior / Lead UX & Web Designer. This is a strategic design leadership role within a business investing heavily in AI-driven digital experiences. This is not a traditional UX role! You will shape intelligent, scalable digital experiences across web platforms and AI-enabled products — combining deep UX craft, systems thinking, and applied AI capability. As both a hands-on design expert and cross-functional leader, you will influence product direction, experimentation, and experience innovation across the organisation.
What You’ll Do
- Define UX strategy aligned with product and business goals
- Lead end-to-end journey design across marketing sites, web apps, and AI-powered products
- Translate complex AI capabilities into intuitive, human-centred interfaces
- Identify opportunities for AI-driven personalisation and intelligent interaction
- Design conversational interfaces, AI copilots, and intelligent workflows
- Shape UX for AI features (explainability, confidence indicators, feedback loops)
- Rapidly prototype and validate AI-assisted experiences
- Partner with Data and AI teams to align user needs with technical feasibility
- Embed ethical AI principles into product experiences
Cross-Disciplinary Collaboration
- Work closely with Product, Engineering, Data, and Marketing
- Bridge design intent with front-end implementation realities
- Contribute to experimentation frameworks (A/B testing, optimisation)
- Translate research and analytics insights into design improvements
- Lead the evolution of web design systems and component libraries
- Ensure accessibility (WCAG), usability, and performance standards
- Establish UX governance and best practices
- Maintain consistency across responsive web and product interfaces
- Produce high-fidelity prototypes and interaction models
- Design responsive web experiences optimised for conversion and engagement
- Align UX writing and microcopy with brand voice
- Validate designs through testing and iteration
Core UX & Web
- Design systems and component thinking
- Accessibility standards (WCAG)
Tools
- Figma (advanced prototyping & systems thinking)
- Webflow or modern CMS platforms (desirable)
- Front-end literacy (HTML/CSS; understanding of React-based systems)
AI-Related Capabilities
- Designing conversational UX (chatbots, copilots)
- Integrating generative AI features into products
- Understanding AI limitations and explainability UX
- Familiarity with personalisation systems and recommendation logic
6–10+ years in UX, product design, or digital experience roles. Experience working on AI-enabled or data-driven products. Proven cross-functional leadership. Experience mentoring or guiding other designers.
You’ll Thrive If You Have:
- Strong systems thinking and holistic design perspective
- The ability to simplify complex technical concepts
- Influential stakeholder management across Product and Engineering
- A strategic mindset balanced with executional excellence
- Comfort operating in ambiguity and experimentation-driven environments
What Success Looks Like
- Seamless integration of AI features into user journeys
- Positive user research and usability outcomes
- Strong cross-functional alignment and reduced design-to-development friction
This is a rare opportunity to shape how AI-powered digital experiences are designed and delivered within a forward-thinking technology environment. If this excites you, please reach out to the PaymentGenes team directly via LinkedIn, who can provide more detail and insight into this company's journey into AI and the opportunity.
Senior Lead UX & Web Designer (AI-Enabled, Cross-Disciplinary) employer: PaymentGenes
Contact Detail:
PaymentGenes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lead UX & Web Designer (AI-Enabled, Cross-Disciplinary)
✨Tip Number 1
Network like a pro! Connect with folks in the industry on LinkedIn, attend meetups, and join relevant online communities. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects related to AI and UX design. Make sure it’s easy to navigate and visually appealing – first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to UX and AI design. Think about how you can demonstrate your systems thinking and cross-functional collaboration skills during the chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Lead UX & Web Designer (AI-Enabled, Cross-Disciplinary)
Some tips for your application 🫡
Show Off Your UX Skills: Make sure to highlight your experience in UX design, especially with AI-enabled products. We want to see how you've shaped user experiences and tackled complex challenges in your previous roles.
Be a Storyteller: When you write your application, tell us a story about your design journey. Share specific examples of projects where you led the design process and how you collaborated with cross-functional teams to achieve success.
Keep It Relevant: Tailor your application to the job description. Focus on the skills and experiences that align with the role of Senior Lead UX & Web Designer, especially your understanding of AI and systems thinking.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily track your progress!
How to prepare for a job interview at PaymentGenes
✨Understand the Role's Unique Aspects
This isn't your typical UX role, so make sure you grasp the nuances of designing for AI-enabled products. Familiarise yourself with how AI can enhance user experiences and be ready to discuss specific examples of how you've integrated AI into your designs.
✨Showcase Your Systems Thinking
Prepare to demonstrate your ability to think holistically about design. Bring examples of past projects where you’ve successfully aligned UX strategy with business goals, and be ready to explain how you approach complex design challenges.
✨Highlight Cross-Functional Collaboration
Since this role involves working closely with various teams, be prepared to share experiences where you’ve effectively collaborated with Product, Engineering, and Data teams. Discuss how you’ve bridged gaps between design intent and technical implementation.
✨Prepare for Ethical AI Discussions
Given the emphasis on ethical AI principles, think about how you would embed these into your designs. Be ready to discuss your understanding of AI limitations and how you ensure user trust through explainability and feedback mechanisms in your work.