Head of Corporate Due Diligence in London

About the Company

We are a global financial technology organisation providing banking, payments, foreign exchange, and digital asset infrastructure through a unified platform. Our technology enables businesses to move, manage, and access funds across multiple currencies, payment networks, and jurisdictions through a single integration. Serving a broad portfolio of enterprise clients, we process significant transaction volumes annually and operate across multiple regulated markets.

The Role

• Governance, Procedures & Risk Framework: Own, maintain, and enhance corporate due diligence-related compliance procedures, ensuring alignment with regulatory requirements and industry best practices. Support the development and continuous improvement of a risk-based customer due diligence framework.
• Corporate Due Diligence Oversight: Oversee onboarding, periodic reviews, and event-driven reviews for corporate customers across multiple jurisdictions. Ensure cases are prioritised appropriately based on risk exposure, business requirements, and regulatory timelines. Act as a senior escalation point for complex, high-risk, or sensitive due diligence matters. Supervise day-to-day customer due diligence (CDD) and enhanced due diligence (EDD) activities, including client amendments, enquiries, terminations, and account closures.
• Leadership & Team Development: Lead, coach, and develop a team of due diligence professionals, ensuring consistent quality, productivity, and compliance standards. Ensure team members remain up to date with relevant regulations, internal policies, procedures, and systems. Provide guidance and subject-matter expertise on complex customer onboarding and review cases.
• Stakeholder Management: Collaborate closely with Compliance, Sales, Customer Success, Operations, Product, and Technology teams to balance regulatory obligations with business objectives. Engage with banking partners and external stakeholders regarding due diligence requests and requirements. Support and coordinate internal and external audits relating to customer onboarding and due diligence processes.
• Process & Systems Improvement: Identify opportunities to improve onboarding and review processes while maintaining effective risk controls. Partner with Product and Technology teams to implement scalable compliance solutions and workflow enhancements. Monitor operational performance and recommend improvements to controls, reporting, and process efficiency.

Candidate Profile

• Essential Experience: Significant experience in corporate due diligence (CDD/EDD) within a regulated financial services, fintech, payments, banking, or similar environment. Minimum of 10 years' professional experience, including at least 5 years in customer onboarding operations and people leadership. Proven experience managing and developing teams within compliance, risk, or operational functions. Strong understanding of AML, CTF, sanctions compliance, and financial crime risk management frameworks. Experience overseeing due diligence activities across multiple jurisdictions. Exposure to regulatory audits, compliance reviews, and risk assessments. Demonstrated ability to make sound risk-based decisions and apply regulatory judgement. Ability to balance regulatory requirements with commercial objectives in a fast-paced environment. Strong communication, stakeholder management, and influencing skills. High attention to detail with the ability to operate strategically and operationally. Experience working with onboarding platforms, compliance technologies, and risk-scoring methodologies.

Benefits

• Annual professional development and training allowance.
• Cycle-to-work and travel support schemes.
• Fitness and wellbeing allowance.
• Employee discount platform.
• Competitive pension contribution scheme.
• Private health, dental, and life insurance.
• Generous annual leave entitlement, including public holidays, birthday leave, and volunteering days.