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- Tasks: Lead the design of intuitive, AI-driven digital experiences across web platforms.
- Company: Join a high-growth tech organisation focused on innovative AI solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Shape the future of AI interfaces and make technology feel human.
- Qualifications: 6-10+ years in UX design with experience in AI-enabled products.
- Other info: Collaborative environment with a focus on experimentation and innovation.
The predicted salary is between 48000 - 84000 £ per year.
PaymentGenes is proud to be partnering with a high-growth, international technology organisation to appoint a Senior / Lead UX & Web Designer. This is a strategic design leadership role within a business investing heavily in AI-driven digital experiences. If you are passionate about shaping intuitive interfaces that make advanced technology feel human, this opportunity is for you.
This is not a traditional UX role! You will shape intelligent, scalable digital experiences across web platforms and AI-enabled products — combining deep UX craft, systems thinking, and applied AI capability.
As both a hands-on design expert and cross-functional leader, you will influence product direction, experimentation, and experience innovation across the organisation.
What You’ll Do- Experience Strategy & Vision
- Define UX strategy aligned with product and business goals
- Lead end-to-end journey design across marketing sites, web apps, and AI-powered products
- Translate complex AI capabilities into intuitive, human-centred interfaces
- Identify opportunities for AI-driven personalisation and intelligent interaction
- AI-Integrated Design
- Design conversational interfaces, AI copilots, and intelligent workflows
- Shape UX for AI features (explainability, confidence indicators, feedback loops)
- Rapidly prototype and validate AI-assisted experiences
- Partner with Data and AI teams to align user needs with technical feasibility
- Embed ethical AI principles into product experiences
- Cross-Disciplinary Collaboration
- Work closely with Product, Engineering, Data, and Marketing
- Bridge design intent with front-end implementation realities
- Contribute to experimentation frameworks (A/B testing, optimisation)
- Translate research and analytics insights into design improvements
- Design Systems & Scalability
- Lead the evolution of web design systems and component libraries
- Ensure accessibility (WCAG), usability, and performance standards
- Establish UX governance and best practices
- Maintain consistency across responsive web and product interfaces
- Execution & Craft
- Produce high-fidelity prototypes and interaction models
- Design responsive web experiences optimised for conversion and engagement
- Align UX writing and microcopy with brand voice
- Validate designs through testing and iteration
- Technical & Design Expertise
- Core UX & Web
- Interaction design & information architecture
- Responsive web design
- Qualitative & quantitative UX research
- Design systems and component thinking
- Accessibility standards (WCAG)
- Tools
- Figma (advanced prototyping & systems thinking)
- Webflow or modern CMS platforms (desirable)
- Front-end literacy (HTML/CSS; understanding of React-based systems)
- Analytics tools (GA, Amplitude, Hotjar, etc.)
- AI-Related Capabilities
- Designing conversational UX (chatbots, copilots)
- Integrating generative AI features into products
- Prompt design literacy
- Understanding AI limitations and explainability UX
- Familiarity with personalisation systems and recommendation logic
- 6–10+ years in UX, product design, or digital experience roles
- Demonstrated experience designing complex web platforms
- Experience working on AI-enabled or data-driven products
- Proven cross-functional leadership
- Experience mentoring or guiding other designers
- Strong systems thinking and holistic design perspective
- The ability to simplify complex technical concepts
- Influential stakeholder management across Product and Engineering
- A strategic mindset balanced with executional excellence
- Comfort operating in ambiguity and experimentation-driven environments
- Improved engagement, conversion, or product adoption metrics
- Seamless integration of AI features into user journeys
- Scalable, consistent design systems
- Positive user research and usability outcomes
- Strong cross-functional alignment and reduced design-to-development friction
This is a rare opportunity to shape how AI-powered digital experiences are designed and delivered within a forward-thinking technology environment. If this excites you, please reach out to the PaymentGenes team directly via LinkedIn, who can provide more detail and insight into this company's journey into AI and the opportunity.
Senior Lead UX & Web Designer (AI-Enabled, Cross-Disciplinary) in City of London employer: PaymentGenes
Contact Detail:
PaymentGenes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lead UX & Web Designer (AI-Enabled, Cross-Disciplinary) in City of London
✨Tip Number 1
Network like a pro! Connect with folks in the industry on LinkedIn, attend design meetups, and engage in online forums. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects related to AI and UX design. Make sure it’s easy to navigate and visually appealing – first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you can demonstrate your experience with AI-driven products and cross-disciplinary collaboration. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Lead UX & Web Designer (AI-Enabled, Cross-Disciplinary) in City of London
Some tips for your application 🫡
Show Your Passion for UX: When writing your application, let your enthusiasm for UX design shine through! Share specific examples of how you've shaped intuitive interfaces and made complex tech feel human. We want to see your passion for creating amazing user experiences!
Tailor Your Application: Make sure to customise your application to highlight your experience with AI-enabled products and cross-disciplinary collaboration. We love seeing how your unique skills align with our needs, so don’t hold back on showcasing your relevant projects!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to explain your design process and decision-making. We appreciate a well-structured application that makes it easy for us to see your thought process and expertise.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at PaymentGenes
✨Know Your AI and UX Stuff
Make sure you brush up on the latest trends in AI and UX design. Be ready to discuss how you've integrated AI into your past projects and how it can enhance user experiences. This role is all about shaping intuitive interfaces, so show them you know your stuff!
✨Showcase Your Cross-Disciplinary Skills
This position requires collaboration across various teams. Prepare examples of how you've successfully worked with product, engineering, and marketing teams in the past. Highlight your ability to bridge design intent with technical realities—this will set you apart!
✨Bring Your Prototypes
If you have high-fidelity prototypes or interaction models from previous projects, bring them along! Being able to visually demonstrate your design process and thought behind your work can really impress the interviewers and give them a taste of your hands-on expertise.
✨Prepare for Ethical AI Discussions
Since this role involves embedding ethical AI principles into product experiences, be ready to discuss your views on ethical design. Think about how you would approach designing AI features responsibly and how you can ensure user trust in AI interactions.