Revenue Operations Manager in London

Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London, it combines company cards, reimbursable expenses, and accounts payable into a single product. Its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream.

With offices in New York, London, Berlin, Munich, Barcelona, Paris, Amsterdam, Vilnius, and Sofia, Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures, and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.

The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers.

We’re changing the world of payments, and we’re looking for an exceptional team to help us.

About the role: We’re seeking an ambitious Revenue Operations Manager to drive the efficiency, scalability, and success of our Business Development (BDRs), Partnership, and Sales (AEs) function. As a key member of the Revenue Operations team, you’ll play a pivotal role in driving effective processes and tools usage, removing barriers to the Revenue teams’ success. Reporting to the Director of Revenue Operations, your primary focus will be to identify areas where the Sales organisation can enhance efficiency and effectiveness, proposing innovative solutions to enable scalability and growth. If you’re energized by optimizing systems, collaborating across teams, and using data to deliver revenue impact, this might be the perfect role for you.

Key Responsibilities

• Optimise Sales Workflows: Streamline and automate processes to ensure our Revenue teams operate with maximum efficiency and focus.
• Act as a Strategic Partner: Collaborate with senior sales leaders to identify areas of improvement, challenge current ways of working, and implement initiatives that ensure seamless handover process throughout the revenue funnel.
• Manage the Tech Stack: Own our outbound sales tooling ecosystem, including platforms like Salesloft. Ensure systems are set up to scale and used to their full potential.
• Build Smart Automations: Design thoughtful automations that enhance operational efficiency, create moments of customer delight, and free up time for high-value activities.
• Track and Report Performance: Define, monitor, and communicate key performance indicators related to outreach activity, conversion rates, and system usage. Use insights to inform strategy and advocate for change.
• Project Management: Identify, plan, and project manage key change initiatives that impact the sales organisation, increasing sales OKRs related to efficiency, productivity, and revenue.

Key Requirements

• 5+ years of experience in Sales Operations, RevOps, or a similar role.
• Proven track record within a high-growth SaaS or B2B environment.
• Data and process skills: Ability to self-serve data, analyse GTM data, and measure impact to inform decision-making.
• Tooling expertise: Hands-on experience managing and optimising outbound prospecting platforms (e.g. Salesloft, Outreach) and knowledge of CRM systems (e.g. Salesforce).
• Automation mindset: Familiarity with workflow automation tools (e.g. Zapier or n8n) and a passion for streamlining processes and driving efficiency.
• High ownership and accountability: A proactive self-starter who takes initiative, challenges the status quo, and drives projects forward with minimal direction.
• Strong communicator: Excellent collaboration and communication skills with the ability to influence stakeholders and align teams around initiatives.

Company Benefits

• 30 days holiday paid leave
• Competitive compensation package
• Exchange policy to another Payhawk office (Amsterdam, Barcelona, Berlin, Paris, Sofia)
• Regular international team-wide events
• Opportunity to use the Payhawk product with a monthly travel allowance.

Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the corresponding country. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.