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- Tasks: Lead partnerships with Visa and manage outsourced services in a dynamic fintech environment.
- Company: Payhawk is a global leader in spend management, empowering businesses to control their finances efficiently.
- Benefits: Enjoy 30 days paid leave, flexible hours, remote work options, and exciting team events.
- Why this job: Join a diverse team that values feedback, ownership, and social impact while driving innovation in finance.
- Qualifications: 5+ years in fintech with expertise in card networks, project management, and compliance required.
- Other info: Mid-senior level role with opportunities for growth and collaboration across international offices.
The predicted salary is between 48000 - 84000 £ per year.
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London, it combines company cards, reimbursable expenses, and accounts payable into a single product. Its technology enables finance teams to control and automate company spending at scale. Our customer base includes fast-growing and multinational companies in 32 countries, such as LuxAir, Quantive, and Wagestream.
We value flat hierarchies, ownership, feedback, constructive critique, and speaking our minds. We promote diversity and inclusion, support work-life balance, continual learning, and empower teams. We also aim to measure and improve our environmental and social impact. Our solutions help reduce paper usage for our customers.
The Programme and Outsourcing Manager oversees partnerships with Visa and manages outsourced services or third-party vendors. This strategic role requires knowledge of payment systems, vendor management, and compliance with fintech regulations.
Job Responsibilities:- Ensure compliance with all card scheme rules, becoming the in-house expert on VISA requirements.
- Map out processes for migrating programmes from sponsored models to our own EMIs, managing these projects.
- Map outsourcing and third-party relationships, identify risks, and communicate changes to the management team.
- Manage daily operations with key providers like VISA, Marqeta, LHV, ClearBank, JP Morgan.
- Drive operational topics such as BIN cleanups, configurations, tokenization, and card fulfilment.
- Own responsibilities related to card scheme compliance, intra-group outsourcing, outsourcing risks, and tracking card-related assets.
- Manage programmes in EMI, Financial, and Compliance domains as per regulatory needs and company vision.
- Experience in mapping processes for programme migration and project management in Payments/Operations/Compliance.
- 5+ years in fintech, banking, or payments sector.
- Specific experience with card networks, especially Visa.
- Product and project management experience, familiar with agile methodologies.
- Direct experience with card issuing, processing, and settlement operations.
- Experience managing key partnerships with Visa, Marqeta, banking partners.
- Understanding of outsourcing risks and effective communication skills.
- 30 days paid leave
- Competitive compensation
- One-week exchange policy to another Payhawk office
- Flexible hours and remote work options
- Team events, medical care, Classpass, and product usage opportunities
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Programme and Outsourcing Manager employer: Payhawk Limited
Contact Detail:
Payhawk Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme and Outsourcing Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the fintech sector, especially those related to payment systems and card networks like Visa. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the fintech space, particularly those who have experience with outsourcing and vendor management. Engaging with industry peers can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your skills in project management and compliance within the payments sector. Highlighting your direct involvement with card issuing and processing will make you stand out as a candidate.
✨Tip Number 4
Demonstrate your understanding of the importance of diversity and inclusion in the workplace. Payhawk values these principles, so be ready to share how you have contributed to or supported such initiatives in your previous roles.
We think you need these skills to ace Programme and Outsourcing Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Programme and Outsourcing Manager position. Tailor your application to highlight relevant experience in payments, project management, and compliance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience in fintech or banking, particularly any specific work with card networks like Visa. Use concrete examples to demonstrate your expertise in managing partnerships and compliance.
Showcase Your Skills: Make sure to showcase your skills in project management and agile methodologies. Provide examples of how you've successfully mapped processes for programme migration or managed outsourced services in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of Payhawk's mission and values. Mention how your background aligns with their focus on diversity, inclusion, and environmental impact.
How to prepare for a job interview at Payhawk Limited
✨Know Your Payment Systems
Familiarise yourself with payment systems, especially Visa, as this role requires in-depth knowledge. Be prepared to discuss your experience with card networks and how you've navigated compliance in previous roles.
✨Demonstrate Project Management Skills
Highlight your project management experience, particularly in programme migration and operations. Use specific examples to illustrate how you've successfully managed projects in the fintech sector.
✨Understand Outsourcing Risks
Be ready to talk about your understanding of outsourcing risks and how you've effectively communicated these to stakeholders. This will show your strategic thinking and ability to manage third-party relationships.
✨Emphasise Team Collaboration
Payhawk values flat hierarchies and teamwork, so share examples of how you've collaborated with teams in the past. Discuss how you handle feedback and constructive critique to demonstrate your fit with their company culture.
