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- Tasks: Lead operational strategy and execution to enhance processes and support growth.
- Company: Join Payfuture, a fast-growing company focused on innovation and compliance.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Collaborate with diverse teams and enjoy excellent career advancement opportunities.
- Why this job: Make a real impact by optimising operations and driving efficiency in a dynamic environment.
- Qualifications: Experience in building scalable operations and strong knowledge of compliance and risk management.
The predicted salary is between 80000 - 100000 £ per year.
As the Director of Operations at Payfuture, you will own the end-to-end operational strategy and execution across markets, ensuring seamless, scalable, and compliant processes. You will identify gaps, improve workflows, and standardise operations to support fast growth, while collaborating closely with Product, Compliance, Finance, and Sales teams.
- Own the end-to-end operations function: merchant onboarding, settlement, FX processes, and reconciliation.
- Continuously audit processes to identify gaps, bottlenecks, and risk exposures.
- Design, implement, and enforce operational policies, SLAs, and KPIs across teams and markets.
- Work with Compliance/AML and Risk teams to embed regulatory requirements into daily operations.
- Implement automation tools with AI/data teams to streamline compliance checks, KYC/AML, and FX reconciliation.
- Build operational dashboards and reporting frameworks to monitor KPIs, trends, and risk exposure.
Proven track record of building scalable operations and operational excellence in fast-growing companies.
Strong understanding of regulatory, compliance, and risk requirements across multiple markets.
Operational Innovations Director/Senior Manager in London employer: Payfuture
Contact Detail:
Payfuture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Innovations Director/Senior Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operations, values, and recent news. This will help us tailor our answers and show we’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more we rehearse, the more confident we’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can set us apart from other candidates. It shows our enthusiasm and keeps us fresh in their minds.
We think you need these skills to ace Operational Innovations Director/Senior Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Operational Innovations Director/Senior Manager. Highlight your experience in building scalable operations and operational excellence, as well as any relevant regulatory and compliance knowledge.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've improved workflows or implemented operational policies in previous positions. We love a good story!
Showcase Your Collaboration Skills: Since this role involves working closely with various teams like Product, Compliance, and Finance, make sure to highlight your collaboration skills. Mention any cross-functional projects you've led or been a part of.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Payfuture
✨Know Your Operations Inside Out
Make sure you have a solid grasp of operational strategies and processes relevant to the role. Familiarise yourself with merchant onboarding, settlement, and FX processes. Being able to discuss these topics confidently will show that you're ready to take ownership of the operations function.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified gaps and improved workflows in previous roles. Think about specific instances where you’ve designed or enforced operational policies that led to measurable improvements. This will demonstrate your ability to audit processes and implement effective solutions.
✨Understand Compliance and Risk Management
Brush up on regulatory requirements and compliance standards across different markets. Be ready to discuss how you've worked with compliance teams in the past and how you would embed these requirements into daily operations. This knowledge is crucial for the role and will set you apart.
✨Be Data-Driven
Familiarise yourself with operational dashboards and reporting frameworks. Be prepared to talk about how you’ve used data to monitor KPIs and trends in your previous roles. Highlight any experience you have with automation tools and AI, as this aligns perfectly with the expectations of the position.