Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver safe and efficient pharmacy services while ensuring excellent customer care.
- Company: Join Paydens Pharmacies at Heathrow, a unique and fast-paced environment.
- Benefits: Flexible shifts, professional development, and a supportive team culture.
- Why this job: Make a real impact in a dynamic setting with diverse customers from around the world.
- Qualifications: Experience in pharmacy counter roles and strong communication skills.
- Other info: Enjoy a structured work schedule with opportunities for growth.
The predicted salary is between 22000 - 26000 £ per year.
Join Our Team: Seeking Passionate Healthcare Assistant at Paydens Pharmacies. We are recruiting Healthcare Assistants to join our fast-paced private pharmacy at Heathrow Airport, a truly unique environment. This is an opportunity to work at the heart of one of the busiest travel hubs in the world, delivering safe, professional pharmacy services to a diverse and constantly changing customer base. If you thrive in an environment that moves quickly, values high standards, and enjoy working as part of a team, this is the role for you.
The role:
- As a Healthcare Assistant at Heathrow, you will be responsible for delivering safe, efficient and effective pharmacy services while maintaining excellent customer service standards at all times.
- You will play a key role in ensuring professional compliance, managing risk, supporting the pharmacy team, and helping to maximise sales while minimising waste.
- You will work closely with the Pharmacy Manager, Health Care Assistants and the Relay Lagardere management team to support the smooth day to day running of the branch.
What You Will Be Doing:
- Providing safe, accurate and efficient private pharmacy services.
- Ensuring compliance with GPhC standards, legislation, and company policies.
- Taking responsibility for your own professional development.
- Supporting and coaching the pharmacy team to deliver excellent customer service.
- Maintaining patient confidentiality and identifying risks to patient safety.
- Managing stock effectively to meet demand and reduce waste.
- Handling customer queries and complaints professionally and confidently.
- Ensuring health and safety standards are met at all times.
- Supporting staff wellbeing and contributing to a positive team culture.
What We Are Looking For:
- Strong professional judgement with a clear focus on patient safety.
- Confident communicator who enjoys customer interaction and working with different stakeholders.
- Comfortable working in a busy, high footfall environment.
- Organised, calm under pressure, and commercially aware.
- A team player who leads by example.
Why Heathrow:
This is not a typical pharmacy role. You will work with a wide range of customers from across the world, in an environment that is fast paced, structured, and professionally run. The shift patterns offer consistency and clear structure, and the role provides exposure to a highly operational, customer focused setting.
Shifts available:
Shifts across Monday, Tuesday, Friday, Saturday and Sunday 05:30-22:00. Fully Flexible from 5am until 10pm the shift will be 8.5 hours a day with a 1 hour unpaid lunch break.
If you are looking for a role that will keep you engaged, challenged, and proud of the service you deliver, this is a great opportunity.
Healthcare Assistant - Pharmacy Counter Experience Essential employer: PAYDENS LIMITED
Contact Detail:
PAYDENS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant - Pharmacy Counter Experience Essential
✨Tip Number 1
Get to know the company! Research Paydens Pharmacies and their values. When you walk in for an interview, show that you understand their mission and how you can contribute to their team at Heathrow.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with a diverse range of customers, think of examples from your past experiences where you’ve handled queries or complaints effectively.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities. Prepare to share stories about how you've supported colleagues in high-pressure situations, as this will show you’re a great fit for the fast-paced environment at Heathrow.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Paydens team.
We think you need these skills to ace Healthcare Assistant - Pharmacy Counter Experience Essential
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your pharmacy counter experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for healthcare and why you’re excited about working at Paydens Pharmacies. Let us know how you can contribute to our team!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to mention any previous experience you have in delivering excellent customer service. We love candidates who can handle queries and complaints with confidence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PAYDENS LIMITED
✨Know Your Pharmacy Basics
Make sure you brush up on your pharmacy knowledge, especially around GPhC standards and compliance. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of patient safety.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer queries or complaints in the past. This role is all about delivering excellent service, so demonstrating your ability to communicate effectively and resolve issues will set you apart.
✨Emphasise Teamwork
Since this position involves working closely with a team, think of instances where you've successfully collaborated with others. Highlighting your ability to support and coach colleagues will resonate well with the interviewers.
✨Stay Calm Under Pressure
Given the fast-paced environment at Heathrow, be ready to discuss how you manage stress and stay organised. Share specific strategies you use to maintain composure and efficiency when things get hectic.