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- Tasks: Deliver safe and efficient pharmacy services while ensuring excellent customer care.
- Company: Join a dynamic team at Paydens Pharmacies in the bustling Heathrow Airport.
- Benefits: Consistent shift patterns, professional development, and a unique work environment.
- Other info: Engaging role with opportunities for growth in a supportive team culture.
- Why this job: Experience a fast-paced role with diverse customers and impactful service.
- Qualifications: Strong judgement, confident communication, and teamwork skills required.
The predicted salary is between 24000 - 28000 £ per year.
Join Our Team: Seeking Passionate Healthcare Assistant at Paydens Pharmacies. We are recruiting Healthcare Assistants to join our fast‑paced private pharmacy at Heathrow Airport, a truly unique environment. This is an opportunity to work at the heart of one of the busiest travel hubs in the world, delivering safe, professional pharmacy services to a diverse and constantly changing customer base.
If you thrive in an environment that moves quickly, values high standards, and enjoys working as part of a team, this is the role for you.
The role
As a Healthcare Assistant at Heathrow, you will be responsible for delivering safe, efficient and effective pharmacy services while maintaining excellent customer service standards at all times. You will play a key role in ensuring professional compliance, managing risk, supporting the pharmacy team, and helping to maximise sales while minimising waste. You will work closely with the Pharmacy Manager, Health Care Assistants and the Relay Lagardere management team to support the smooth day‑to‑day running of the branch.
What You Will Be Doing
- Providing safe, accurate and efficient private pharmacy services
- Ensuring compliance with GPhC standards, legislation, and company policies
- Taking responsibility for your own professional development
- Supporting and coaching the pharmacy team to deliver excellent customer service
- Maintaining patient confidentiality and identifying risks to patient safety
- Managing stock effectively to meet demand and reduce waste
- Handling customer queries and complaints professionally and confidently
- Ensuring health and safety standards are met at all times
- Supporting staff wellbeing and contributing to a positive team culture
What We Are Looking For
- Strong professional judgement with a clear focus on patient safety
- Confident communicator who enjoys customer interaction and working with different stakeholders
- Comfortable working in a busy, high footfall environment
- Organised, calm under pressure, and commercially aware
- A team player who leads by example
Why Heathrow
This is not a typical pharmacy role. You will work with a wide range of customers from across the world, in an environment that is fast paced, structured, and professionally run. The shift patterns offer consistency and clear structure, and the role provides exposure to a highly operational, customer focused setting.
Shifts available
We are recruiting across two fixed shifts:
- Early shift: 5.30am to 1.30pm
- Late shift: 1.30pm to 10.00pm
Both shifts operate across Monday to Sunday. If you are looking for a role that will keep you engaged, challenged, and proud of the service you deliver, this is a great opportunity.
Healthcare Assistant employer: PAYDENS LIMITED
Contact Detail:
PAYDENS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant
✨Tip Number 1
Get to know the company! Research Paydens Pharmacies and their values. When you walk in for an interview, you want to show that you’re not just another candidate but someone who genuinely cares about their mission and can contribute to their team.
✨Tip Number 2
Practice your communication skills. As a Healthcare Assistant, you'll be interacting with a diverse range of customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle queries and complaints like a pro.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional setting like a pharmacy. Make sure you look neat and presentable when you go for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Healthcare Assistant role. Highlight your experience in pharmacy services and customer interaction, as these are key to thriving in our fast-paced environment.
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked collaboratively with others. This will show us that you can contribute to our positive team culture at Heathrow.
Demonstrate Your Professionalism: Since patient safety is a top priority, include examples of how you've maintained high standards in previous roles. This could be anything from compliance with regulations to managing customer queries effectively.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your passion for joining our unique pharmacy team at Heathrow!
How to prepare for a job interview at PAYDENS LIMITED
✨Know Your Stuff
Make sure you understand the role of a Healthcare Assistant and the specific responsibilities at Paydens Pharmacies. Brush up on GPhC standards and be ready to discuss how you can ensure compliance and patient safety.
✨Show Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to stay calm under pressure and maintain high service standards.
✨Demonstrate Team Spirit
This position is all about teamwork. Be ready to talk about your experiences working in a team, how you support your colleagues, and how you contribute to a positive work culture. Show that you're someone who leads by example!
✨Be Ready for a Fast-Paced Environment
Working at Heathrow means you'll be in a busy setting. Prepare to discuss how you manage your time and stay organised when things get hectic. Share any relevant experiences that showcase your ability to thrive in a dynamic environment.