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- Tasks: Deliver safe and efficient pharmacy services while ensuring excellent customer care.
- Company: Join a dynamic team at Paydens Pharmacies in Heathrow Airport.
- Benefits: Consistent shift patterns, professional development, and a vibrant work environment.
- Other info: Enjoy a structured role with opportunities for growth and teamwork.
- Why this job: Make a real difference in a fast-paced, diverse setting with global customers.
- Qualifications: Strong judgement, confident communication, and a passion for patient safety.
The predicted salary is between 24000 - 28000 £ per year.
Join Our Team: Seeking Passionate Healthcare Assistant at Paydens Pharmacies. We are recruiting Healthcare Assistants to join our fast‑paced private pharmacy at Heathrow Airport. This is an opportunity to work at the heart of one of the busiest travel hubs in the world, delivering safe, professional pharmacy services to a diverse and constantly changing customer base. If you thrive in an environment that moves quickly, values high standards, and enjoy working as part of a team, this is the role for you.
The role: As a Healthcare Assistant at Heathrow, you will be responsible for delivering safe, efficient and effective pharmacy services while maintaining excellent customer service standards at all times. You will play a key role in ensuring professional compliance, managing risk, supporting the pharmacy team, and helping to maximise sales while minimising waste. You will work closely with the Pharmacy Manager, Health Care Assistants and the Relay Lagardere management team to support the smooth day‑to‑day running of the branch.
What you will be doing:
- Providing safe, accurate and efficient private pharmacy services
- Ensuring compliance with GPhC standards, legislation, and company policies
- Taking responsibility for your own professional development
- Supporting and coaching the pharmacy team to deliver excellent customer service
- Maintaining patient confidentiality and identifying risks to patient safety
- Managing stock effectively to meet demand and reduce waste
- Handling customer queries and complaints professionally and confidently
- Ensuring health and safety standards are met at all times
- Supporting staff wellbeing and contributing to a positive team culture
What we are looking for:
- Strong professional judgement with a clear focus on patient safety
- Confident communicator who enjoys customer interaction and working with different stakeholders
- Comfortable working in a busy, high footfall environment
- Organised, calm under pressure, and commercially aware
- A team player who leads by example
Why Heathrow: This is not a typical pharmacy role. You will work with a wide range of customers from across the world, in an environment that is fast paced, structured, and professionally run. The shift patterns offer consistency and clear structure, and the role provides exposure to a highly operational, customer‑focused setting.
Shifts available: We are recruiting across two fixed shifts:
- Early shift: 5.30am to 1.30pm
- Late shift: 1.30pm to 10.00pm
Both shifts operate across Monday to Sunday. If you are looking for a role that will keep you engaged, challenged, and proud of the service you deliver, this is a great opportunity.
Healthcare Assistant employer: Paydens Group of Pharmacies
Contact Detail:
Paydens Group of Pharmacies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant
✨Tip Number 1
Get to know the company! Research Paydens Pharmacies and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to healthcare and customer service. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional setting like a pharmacy. Wear smart attire that reflects the high standards of Paydens Pharmacies to show you mean business.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Healthcare Assistant role. Highlight your experience in pharmacy services and customer interaction, as these are key to what we’re looking for at Paydens Pharmacies.
Showcase Your Team Spirit: We love team players! In your application, share examples of how you've worked collaboratively in previous roles. This will show us that you can thrive in our fast-paced environment at Heathrow.
Emphasise Professionalism: Since compliance and patient safety are crucial, be sure to mention any relevant training or certifications you have. This will demonstrate your commitment to maintaining high standards in pharmacy services.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at one of the busiest travel hubs in the world.
How to prepare for a job interview at Paydens Group of Pharmacies
✨Know Your Stuff
Make sure you understand the role of a Healthcare Assistant and the specific responsibilities at Paydens Pharmacies. Brush up on GPhC standards and be ready to discuss how you can ensure compliance and patient safety.
✨Show Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to stay calm under pressure and maintain high service standards.
✨Demonstrate Team Spirit
This position is all about teamwork. Be ready to talk about your experiences working in a team, how you support your colleagues, and how you contribute to a positive work culture. Show that you're someone who leads by example!
✨Be Ready for a Fast-Paced Environment
Working at Heathrow means you'll be in a busy setting. Prepare to discuss how you manage your time and stay organised when things get hectic. Share any relevant experiences that showcase your ability to thrive in a dynamic environment.