PayByPhone is seeking an experienced Business Analyst to own and evolve end-to-end business processes across its global operations. You will document, map, and optimise procedures to drive efficiency, consistency, and scalability while maintaining audit-ready change logs.
The role requires cross-functional collaboration with product, technology, and operations teams. You will produce clear requirements, facilitate workshops, and ensure alignment between business needs and systems.
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Global Process Analyst & Change Lead in Hatfield employer: PayByPhone
At PayByPhone, we pride ourselves on being an exceptional employer, offering a dynamic work culture in Hatfield that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment that values your contributions. With hybrid working arrangements and a focus on delivering meaningful customer experiences, joining our team means being part of a forward-thinking company dedicated to making a positive impact.
