Payaca Ltd. is seeking a Senior Customer Success Manager to own roughly half of our live customer book across the UK and US, from onboarding and data migration to training, in-life support, renewals and upgrades.
Youβll be the trusted contact for large customers, reporting to the CEO and guiding them with our customer playbook. Youβll apply AI tools to automate processes, fix root causes, and work from our Bristol office as part of a small, empowered team with no separate account-management
Senior CSM β AI-Driven Renewals & Onboarding employer: Payaca Ltd.
At Payaca, we pride ourselves on being a dynamic startup that empowers individuals in the renewable energy sector. As a Technical Operations Associate, you'll benefit from a supportive work culture that prioritises learning and growth, with opportunities to develop your skills in a collaborative environment. Our commitment to employee well-being is reflected in our flexible working hours and engaging team activities, making Payaca an excellent place for those eager to make a meaningful impact while advancing their careers.